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Mercedes-Benz of Houston North - Service Center
Houston, TX
395 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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395 Reviews of Mercedes-Benz of Houston North - Service Center
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August 05, 2021
The lifetime battery failed and the car would not start. Car was delivered to the dealer by roadside assistance and battery was replaced and other systems checked out so vehicle restored to operable status Car was delivered to the dealer by roadside assistance and battery was replaced and other systems checked out so vehicle restored to operable status with only minor inconveniences. More
by George
Employees Worked With
Isiah Martinez
August 04, 2021
Service is great. Isaiah Martinez is best service adviser I have had. Don’t lose him. The dealership and salesmen are like a used car dealer. Bad experience will not use again I have had. Don’t lose him. The dealership and salesmen are like a used car dealer. Bad experience will not use again More
by Mike Benton
Employees Worked With
Isaiah Martinez
August 03, 2021
Great customer service with knowledgeable service advisors. The service advisor walked me through what needed to be done and kept me abreast of my vehicle progress. advisors. The service advisor walked me through what needed to be done and kept me abreast of my vehicle progress. More
by olan.akala
Employees Worked With
Chris, Montoya
August 02, 2021
My advisor Ahmed is always friendly and professional. He listens to all of my concerns and always addresses them. Ahmed and his coworkers are fantastic!! listens to all of my concerns and always addresses them. Ahmed and his coworkers are fantastic!! More
by Thelma
Employees Worked With
Ahmed
July 30, 2021
Excellent !! Very happy with my service for past 14 years. Always satisfied with the complete work. Staff at service department are very friendly and knowledgeable. years. Always satisfied with the complete work. Staff at service department are very friendly and knowledgeable. More
by sp_johal@yahoo.com
Employees Worked With
Chris Montoya
July 30, 2021
Service is excellent, advisor very polite, did not have to wait more than what it needed to be which is supposed to be between 2 to 3 hours. to wait more than what it needed to be which is supposed to be between 2 to 3 hours. More
by fridayremax2006
Employees Worked With
Natalie percina
July 29, 2021
Amazing dealership and staff! Bought my first car there in 1999 and don’t want to do business anywhere else!! I can’t say enough good things about them!! Love them!! in 1999 and don’t want to do business anywhere else!! I can’t say enough good things about them!! Love them!! More
by joann.bryant
Employees Worked With
Jason Fleeks
July 26, 2021
Carlos is the best service tech in the business . He is thoroughly professional. And a great professional in the business! Trust Carlos to take great care of your car and all things Mercedes Benz!!!!! thoroughly professional. And a great professional in the business! Trust Carlos to take great care of your car and all things Mercedes Benz!!!!! More
by pauljbaumgarten
Employees Worked With
Carlos Trevino you
July 25, 2021
What I like about this dealership is Customer Service Rep. Isaiah Martinez going over my vehicle service maintenance record to make sure all service required is up to date. He is very courteous, friendly Rep. Isaiah Martinez going over my vehicle service maintenance record to make sure all service required is up to date. He is very courteous, friendly and very professional. Isaiah makes sure that my vehicle does not have any unknown future breakdowns. More
by apadilla004
Employees Worked With
Isaiah Martinez
