Mercedes-Benz of Houston North - Service Center

Took my car in for the 90k service check up. It’s quite extensive and costly but needed. They did a very good job. My service advisor was courteous, efficient and kept me apprised of any issues they enco extensive and costly but needed. They did a very good job. My service advisor was courteous, efficient and kept me apprised of any issues they encountered. This dealership knows how to take care of their customers. More

Well organized service department. Professional and courteous staff. Clean, comfortable waiting area.. The only reason they didn’t earn five stars was because they are so expensive. courteous staff. Clean, comfortable waiting area.. The only reason they didn’t earn five stars was because they are so expensive. More

The lifetime battery failed and the car would not start. Car was delivered to the dealer by roadside assistance and battery was replaced and other systems checked out so vehicle restored to operable status Car was delivered to the dealer by roadside assistance and battery was replaced and other systems checked out so vehicle restored to operable status with only minor inconveniences. More

Service is great. Isaiah Martinez is best service adviser I have had. Don’t lose him. The dealership and salesmen are like a used car dealer. Bad experience will not use again I have had. Don’t lose him. The dealership and salesmen are like a used car dealer. Bad experience will not use again More

This dealership has the best customer service from purchase of a car to service. purchase of a car to service. More

Great customer service with knowledgeable service advisors. The service advisor walked me through what needed to be done and kept me abreast of my vehicle progress. advisors. The service advisor walked me through what needed to be done and kept me abreast of my vehicle progress. More

My advisor Ahmed is always friendly and professional. He listens to all of my concerns and always addresses them. Ahmed and his coworkers are fantastic!! listens to all of my concerns and always addresses them. Ahmed and his coworkers are fantastic!! More

Excellent !! Very happy with my service for past 14 years. Always satisfied with the complete work. Staff at service department are very friendly and knowledgeable. years. Always satisfied with the complete work. Staff at service department are very friendly and knowledgeable. More

Service is excellent, advisor very polite, did not have to wait more than what it needed to be which is supposed to be between 2 to 3 hours. to wait more than what it needed to be which is supposed to be between 2 to 3 hours. More

Amazing dealership and staff! Bought my first car there in 1999 and don’t want to do business anywhere else!! I can’t say enough good things about them!! Love them!! in 1999 and don’t want to do business anywhere else!! I can’t say enough good things about them!! Love them!! More