Mercedes-Benz of Huntsville

My husband and I decided to go to the Mercedes Benz of Huntsville Dealership after we had all but decided to buy another BMW simply because we wanted one more comparison before purchasing. We had done so Huntsville Dealership after we had all but decided to buy another BMW simply because we wanted one more comparison before purchasing. We had done some initial inquiries as to models, specs and reviews that led us to lightly consider a Mercedes. Once we arrived at the dealership we were greeted by Dan Dailey and we proceeded to look at an E350 in the showroom. Very impressed with what we saw and heard, we decided to take Dan up on his offer of a test drive. It goes without question that we were pleased with the performance of the car. Again, Dan proved that he really knew the car and answered almost all of our questions. Before leaving, Rob Callis introduced himself and provided us with his business card. We were appreciative of his involvement from the get go because it eluded to his commitment to customer service. After gratefully NOT being bombarded with phone calls, we returned to the dealership the following weekend. After consideration of my trade-in and offers, we decided to buy the Mercedes. Michael Brantley was very efficient and knowledgeable about the business/paperwork involved and being that we brought a check with us, he respected our time and took us through the process in an expeditious manner, all while still explaining everything and offering all of the optional features such as warranty, service, etc... He was very personable and truly believes in the product. Michael Brantley approached us and congratulated us on the purchase and again offered his card in the event that we had any questions or concerns. WE love the car! It was THE RIGHT choice and we feel very confident for positive future relations with Mercedes Benz of Huntsville through service and possible another future sale. More

Our sales consultant and all other Mercedes Benz staff were sincere, helpful and available to answer questions as we were guided through the car buying process. Thanks for everything. were sincere, helpful and available to answer questions as we were guided through the car buying process. Thanks for everything. More

This is the 4th car we have purchased with Brian. He is an outstanding, honest, courteous person. Every time has been a dream, and we love our cars. THANK YOU BRIAN!! an outstanding, honest, courteous person. Every time has been a dream, and we love our cars. THANK YOU BRIAN!! More

Everyone at the dealership was so nice and friendly. David was absolutely awesome!!!! He was so helpful and friendly, I would rate him a 10 on the scale for a salesman!!! Thank you David, Brenda Harris David was absolutely awesome!!!! He was so helpful and friendly, I would rate him a 10 on the scale for a salesman!!! Thank you David, Brenda Harrison More

Thank your staff (Dan and Mike) for being so helpful with setting up the new car purchase. Our 2011 C300 was totaled in a head on collision and we replaced it with a 2013 C250. We have been so tied up with setting up the new car purchase. Our 2011 C300 was totaled in a head on collision and we replaced it with a 2013 C250. We have been so tied up with the healing process of my wife's injuries that Dan and Mike made the purchase process as painless as possible. Since we were a repeat customer, Dan gave us the best deal possible and my wife is extremely pleased with the selection of features and is looking forward to driving again in the near future. Mike was very helpful with all the paperwork and guiding us with recovery of the extended warranty from the totaled vehicle. This has been a very trying time for our family and again we appreciate the time and consideration from your staff. More

Graham Wright was knowledgeable, friendly and professional in every respect. I am retired military and he suggested to me the USAA discount. He even had USAA's website bookmarked on his computer. professional in every respect. I am retired military and he suggested to me the USAA discount. He even had USAA's website bookmarked on his computer. He was very patient as we considered the car and options we wanted and even made a few suggestions of his own to lower the price somewhat. When calculating the final cost he knocked off another $50 plus without us even asking. Before delivery he, himself, totally cleaned the car and delivered it to us in spotless condition. I have never had a sales person treat me so professionally! More

My experience was great. I learned a lot from Randy when the car was delivered and I know that I will enjoy it more as I continue driving the car. Thanks for your help! the car was delivered and I know that I will enjoy it more as I continue driving the car. Thanks for your help! More

I have rated Mercedes Benz as great because I had a very good experience in buying my 2013 GLK. David was knowledgeable and friendly and I could not ask for better service. good experience in buying my 2013 GLK. David was knowledgeable and friendly and I could not ask for better service. More

I purchased this vehicle over the phone via the internet. David went out of his way to explain the vehicle in detail to both my wife and I. I was impressed with the amount of time he spent with us. I live David went out of his way to explain the vehicle in detail to both my wife and I. I was impressed with the amount of time he spent with us. I live in TN and the dealership is in Alabama and my concern was getting the time to get to the dealership to do the paperwork and get delivery of the vehicle. Well, to my surprise, David said he would deliver the car to my home and do the paperwork and take my trade-in back with him. It doesn't end there... David went over the car with me and explained this function and that function answered all our questions and made sure we took a test ride with him to make sure we understood the driving aspects of the car. Anything less than Great would be a huge injustice to both David and the Dealership. More