Mercedes-Benz of Jackson - Service Center

Keke2 My service advisor took my car no waiting and my car was ready same day. I would not take my car any where else but the dealership My service advisor took my car no waiting and my car was ready same day. I would not take my car any where else but the dealership More

Great Customer Service I was personally greeted upon arrival to the service department. I was made comfortable in the waiting area and there was a variety of snacks availa I was personally greeted upon arrival to the service department. I was made comfortable in the waiting area and there was a variety of snacks available. My care was serviced and washed and cleaned in a timely manner. I was thanked for being a customer. I was totally satisfied with the service. More

Service experience was performed in a timely manner and exceeded expectations due to Brian's professionalism, flexibility, and attention to detail. Overall experience was performed in a timely manner and exceeded expectations due to Brian's professionalism, flexibility, and attention to detail. Overall a very enjoyable experience. Respectfully, Ron Thompson More

Auxiliary battery replacement with twist I had my aux battery replaced timely and service Rep was awesome. The kicker was when I returned 30 min later after the dealership had closed becaus I had my aux battery replaced timely and service Rep was awesome. The kicker was when I returned 30 min later after the dealership had closed because my windshield wiper flew off the car. (Not Mercedes fault). He saw me came out and replaced both wipers friendly as could be. Great guy. Great service. I'll be back. Thanks More

1st loaner vehicle had strange odor and Constance located an 1st time there for service enjoyed Mr kelly and Constance. Felt they were there to care for my car I wasn't just a number 1st time there for service enjoyed Mr kelly and Constance. Felt they were there to care for my car I wasn't just a number More

Type B service and GLE Safety Recall Contacted Michael Griffing for a specific time and date for service. Michael ably set the appointment as requested and greeted us on arrival. Service Contacted Michael Griffing for a specific time and date for service. Michael ably set the appointment as requested and greeted us on arrival. Services were completed timely. The vehicle was washed, clean and ready. All service was done cordially and professionally, Waiting area was comfortable and clean. More

Awesome experience tho a bit cold in the waiting area. My service and length of time was exactly as I was told it would be. That to me, says a lot about oneself. Thank you Mercedes Benz of Jackson My service and length of time was exactly as I was told it would be. That to me, says a lot about oneself. Thank you Mercedes Benz of Jackson More

satisfaction Accommodating, quick, clean and friendly . I had a later appointment for service but my schedule changed so I showed up at the dealership and they wo Accommodating, quick, clean and friendly . I had a later appointment for service but my schedule changed so I showed up at the dealership and they worked me in rather quickly. More

Service Review All went well. No complaints. Pam was very patient reviewing everything. She was helpful and kind. My experience with this dealership has been excelle All went well. No complaints. Pam was very patient reviewing everything. She was helpful and kind. My experience with this dealership has been excellent beginning with the purchase of my vehicle through the service. More

Great as usual with service manager Tony Bonner Mr Bonner has great communication skills Mercedes expertise and timely advice; efficient and speedy service; excellent loaner car support and overall Mr Bonner has great communication skills Mercedes expertise and timely advice; efficient and speedy service; excellent loaner car support and overall a most pleasant experience More