Mercedes-Benz of Kansas City South
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Kirk Wilms and Josh Keenan were absolutely great to work with. Always available and prompt with getting back to me. I special ordered my car and they made it all so quick and easy. From the purchase of m with. Always available and prompt with getting back to me. I special ordered my car and they made it all so quick and easy. From the purchase of my new car, to trading in my old leased car, the entire process was just smooth and easy. Will definitely be coming back to purchase my future cars here! More
The Good:I purchased a used AMG CLA 45 from here. My salesman Brad was amazing! He walked me through everything step by step he was very knowledgeable about Mercedes. I live out of state so I was go My salesman Brad was amazing! He walked me through everything step by step he was very knowledgeable about Mercedes. I live out of state so I was going to have my car shipped but due to a time constraint as I was going on vacation I chose to fly in and pick up the car on a spur of the moment. The Bad: The previous evening I spoke with Fernando and chose a $1,700 upgrade of protective coating. As soon as the dealership opened I called and advised Brad that I would be flying in in a few hours and that I no longer want it the protective coating option. When I arrived I was told that the coding was already done BIG SURPRISE NOT! I expected they would try something like that just because that's what car salesmen do. Why would you add a future before any paperwork is signed or money has been transferred? Other than that I had a good experience. I just wish I wouldn't have called and showed up instead and I'm pretty sure that the protective coating wouldn't have been done. More
This is my first Mercedes-Benz and I couldn't be happier with my new car and the exemplary assistance from Julie Langton (Aristocrat Motors). I had never "built a car" before but she walked me through the with my new car and the exemplary assistance from Julie Langton (Aristocrat Motors). I had never "built a car" before but she walked me through the entire process to get exactly what I wanted. When it arrived Julie was there to be sure everything was as I ordered. Then Jesse Little (Mercedes-Benz of KC) spent so much time explaining all the new features that came with a Mercedes. Everyone has been so kind, followed up to be sure things were going well and making me feel like a VIP. More
Brad, my sales rep was very friendly and helpful . The gentleman who explained the workings of the vehicle was very helpful as well The gentleman who explained the workings of the vehicle was very helpful as well More
My Salesman Josh Keenan is highly knowledgeable of all MB vehicles including competitors. The Sales Manager Mike Reid, Ross who appraised my trade in, the Finance Manager Fernando and the entire Staff have vehicles including competitors. The Sales Manager Mike Reid, Ross who appraised my trade in, the Finance Manager Fernando and the entire Staff have always treated me very well. This is my 7th purchase at their Dealership and I will Never go elsewhere. The Dealership is clean, beautiful and well stocked from parts to snacks. I always have a Wow experience. More
This is a great dealership. Great service. Fair prices. No pressure or games. The buying process was quick and easy. The car was prepped beautifully. I'll definitely look here a Great service. Fair prices. No pressure or games. The buying process was quick and easy. The car was prepped beautifully. I'll definitely look here again when it's time to buy again. More
Great customer service and attention to detail ! Jordon is the man to see if you're in the market for a new car. Jordon is the man to see if you're in the market for a new car. More
The staff at this dealership, from the salespeople to the management, seem to enjoy their jobs and their customers. They took care of us from the moment we stepped into the building and followed up after th management, seem to enjoy their jobs and their customers. They took care of us from the moment we stepped into the building and followed up after the sale to make sure everything was going well - as I was going from a 2004 vehicle with no bells or whistles to a fully electric 2022, there was quite a learning curve and they were extremely helpful and patient with me. More






