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Mercedes-Benz of Kansas City South
Kansas City, MO
843 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 843 reviews
July 30, 2022
I brought my car in for online issues with Mercedes Me app. They discovered I also needed a tire replaced. The car was there two days. They changed the tire but , based on the paperwork I received, they d app. They discovered I also needed a tire replaced. The car was there two days. They changed the tire but , based on the paperwork I received, they did nothing to fix the online issues.. which was the primary reason for the service. I have been in touch with the Mercedes Me people and was told I need to have a factory reset. I have to wait another three weeks to get in. Not impressed with the service we received. More
by kkane24
Employees Worked With
July 29, 2022
Taking Care of Business- Provided "fast" service! Completed multiple software updates, reviewed navigation system and assisted with setting up Mercedes-Benz mobile app. Completed multiple software updates, reviewed navigation system and assisted with setting up Mercedes-Benz mobile app. More
by Big D
July 25, 2022
Everything handled very well. Pleased with the dealership and personnel. Would recommend to anyone for the future. Pleased with the dealership and personnel. Would recommend to anyone for the future. More
by Jtomlen
July 23, 2022
Needed new tires right away-Blake ordered and got us out the same day! Thanks Blake the same day! Thanks Blake More
by dpbg11
July 22, 2022
Needed brakes done snd also found transmission seemed to be slipping. Kyle assured me he would make sure it was checked out and solved. Diagnostic found te programming had to be done snd csr os good as new. be slipping. Kyle assured me he would make sure it was checked out and solved. Diagnostic found te programming had to be done snd csr os good as new. Thanks Kyle for taking good care of my car More
by Kansaslass
July 15, 2022
My service drop off was a terrible waste of time. They were unprepared, even though it was discussed 3 weeks ahead of time. Reflects lack of value for customers time. They were unprepared, even though it was discussed 3 weeks ahead of time. Reflects lack of value for customers time. More
by BenzM
Employees Worked With
Kenny
July 13, 2022
Kenny Addison was my service advisor and I could not have asked for a more professional, knowledgeable and honest customer experience! He’s a real asset to the dealership! asked for a more professional, knowledgeable and honest customer experience! He’s a real asset to the dealership! More
by ryanw854
Employees Worked With
Kenneth Addison
July 13, 2022
Brought car in to analyze a vibration and they nailed it! Timely quote and even overnighted the parts to get it done the next day! Kenneth did a great job! Timely quote and even overnighted the parts to get it done the next day! Kenneth did a great job! More
by chadcalltharp
Employees Worked With
Kenneth
