Mercedes-Benz of Kansas City South
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Very professional. Nobody was rushing you to buy a car. They helped us find the exact car my wife wanted. Nobody was rushing you to buy a car. They helped us find the exact car my wife wanted. More
Excellent buying experience. Knowledgeable, experienced and professional staff. The whole process was quick and easy. Shervin was especially helpful and sincere. Knowledgeable, experienced and professional staff. The whole process was quick and easy. Shervin was especially helpful and sincere. More
Very pleased with buying experience. Kirk Willms understood what we are looking for and we were to find great vehicle for us. Kirk Willms understood what we are looking for and we were to find great vehicle for us. More
After purchasing a certified pre-owned GLE450 from MB of KC, I took it in for the first oil change at another MB dealership only to find that MB of KC service department that had done an oil change as part KC, I took it in for the first oil change at another MB dealership only to find that MB of KC service department that had done an oil change as part of the certification process had over-torqued the bolts to the access panel, which required they be cut out and replaced. I ended up having to pay over $600 for an oil change. While the loc al dealership never should have charged me for that work and would refused to reimburse me for what should be just customer courtesy, when I asked that MB of KC to reimburse me for the other service department's work, they stepped up and are sending me a check even though it's something that they would never have charged me for in the first instance. Brad Farjado was an advocate for me as the customer and makes customer satisfaction a priority before, during and after a sale. More
The dealership was very accommodating and sincere. I found this dealership to be fair and straightforward in negotiating the transaction. It was a pleasant experience. I found this dealership to be fair and straightforward in negotiating the transaction. It was a pleasant experience. More
We received excellent service throughout the shopping and buying experience. Bliss Kim was a wonderful salesperson to work with. buying experience. Bliss Kim was a wonderful salesperson to work with. More
The entire sales and financing team were extremely engaged to deliver the vehicle we sought. Within 10 days of our firs contact the sales team identified a vehicle ( color and equipment ) we sought , engaged to deliver the vehicle we sought. Within 10 days of our firs contact the sales team identified a vehicle ( color and equipment ) we sought , had it delivered to KC and completed the financing and delivery of the vehicle to us. An enjoyable and seamless process. More
Dealership sales and purchasing process was top notch - very straightforward negotiation. Finance process well done and laid back. very straightforward negotiation. Finance process well done and laid back. More
Everyone here were welcoming, knowledgeable and not "salesy". Max is the reason we returned. He is factual, personable-- not your typical sales person. The Service area is top knotch. When picking up y "salesy". Max is the reason we returned. He is factual, personable-- not your typical sales person. The Service area is top knotch. When picking up your car, every part of your car is explained to you by Jessie--what a great guy; we appreciated him so very much! More