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Mercedes-Benz of Kansas City South
Kansas City, MO
840 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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March 07, 2022
Scheduled appointment for service was Jan 24th 2022 for Missouri State inspection also review of check engine light, Now is March 7th 2022 car still is not been serviced, made several calls, left several m Missouri State inspection also review of check engine light, Now is March 7th 2022 car still is not been serviced, made several calls, left several messages but never received any call backs until March 4th 2022 but still nothing resolved just lots of finger pointing and excuses, License plates have now expired so car can not be driven so needed to have car towed to another service center to preform Missouri state inspection. More
by rtony2773
Employees Worked With
John Dolittle, Matt Hoover, Lisa, William
March 07, 2022
First time working with Lisa, she was fine to work with I was disappointed with not receiving a loaner after making a appointment well ahead of service..I didn’t mind waiting but that’s not what I expected f was disappointed with not receiving a loaner after making a appointment well ahead of service..I didn’t mind waiting but that’s not what I expected from the dealership after all these years. Was very disappointed. More
by neckie
Employees Worked With
Geoff Bedine
February 26, 2022
Cody is the number one service advisor I have worked with! Always calls about anything keeps you in the loop and makes it hassle free. I almost went to aristocrats to buy a new Mercedes, but due to how with! Always calls about anything keeps you in the loop and makes it hassle free. I almost went to aristocrats to buy a new Mercedes, but due to how good service is at Mercedes’ kc I will always buy from them! Thanks Cody! More
by Zach
Employees Worked With
Cody, Geoff Bedine
February 25, 2022
I count on them to stay in communication and very friendly staff, They always do a thorough inspection of my car. They let you know in advance of future services needed so you can prepare accordingl friendly staff, They always do a thorough inspection of my car. They let you know in advance of future services needed so you can prepare accordingly. More
by Michell
Employees Worked With
Cody
February 23, 2022
This service department clearly sets the gold standard for delivering an exceptional customer experience!! Matt H. and team provide a seamless repair process that requires minimal transactions and typica for delivering an exceptional customer experience!! Matt H. and team provide a seamless repair process that requires minimal transactions and typically gets me on my way with same day service!! More
by mslavin1968
Employees Worked With
Matt Hoover
