Mercedes-Benz of Kansas City South

Matt Hoover is very quick to help me to identify the problem and get it done right. He’s very knowledgeable and professional. He went above and beyond to do even little things to help my Mercedez lookin problem and get it done right. He’s very knowledgeable and professional. He went above and beyond to do even little things to help my Mercedez looking great and running good. I have been with Mercedes since 2003, I have met many good staffs over the year, but Matt, without a doubt, from my experiences, is the best of all. More

Was very disappointed at the service this time. We bought the tire warranty when we purchased the car. I have to tell the people we are considering buying the tire waranty it was a total scam. It doesn’t cov the tire warranty when we purchased the car. I have to tell the people we are considering buying the tire waranty it was a total scam. It doesn’t cover it when your tire is damaged, they won’t say anything when you brought your car in until you go return your loaner car but give you a bill over $1000 and won’t let you leave and get your car until you paid the bill. It’s a rip off seriously. We paid 3000thousands bucks for the warranty for nothing at all. They didn’t quote us a price when we brought the car in made us think it’s free since we got the warranty. Horrible horrible experience. More

Staff is very courteous, efficient and professional. They accommodated my needs and treated us very well accommodated my needs and treated us very well More

My new Service Adviser brought back the confidence and trust that I needed to bring my car here for service . Courtesy and taking time to explain the technical work that was done means a lot. Thank you JM trust that I needed to bring my car here for service . Courtesy and taking time to explain the technical work that was done means a lot. Thank you JM More

Lisa Graham is very.pleasant to work with. also very knowledgeable and able to answer any questions. knowledgeable and able to answer any questions. More

Brad went above and beyond and made my shopping and buying experience fantastic!! He took great care of me and his service was A+++++ buying experience fantastic!! He took great care of me and his service was A+++++ More

Michael in the service department was so attentive to detail and went above and beyond to assist us while we replaced a window after our car was broken into. He was knowledgeable and generous with his t detail and went above and beyond to assist us while we replaced a window after our car was broken into. He was knowledgeable and generous with his time even going so far as to help vacuum up some leftover pieces we found before leaving. Highly recommend this dealership based on Michael’s professionalism alone! More

This was the first time I worked with Cody.and his service was excellent. His quotes on cost were acurate service was excellent. His quotes on cost were acurate More

If you need to take your car to a dealership for repairs, this is the way it should be. Courteous and prompt staff, in, out, done! Thank you Lisa Graham and MB of KC for making what is often a painful this is the way it should be. Courteous and prompt staff, in, out, done! Thank you Lisa Graham and MB of KC for making what is often a painful experience tolerable and somewhat pleasant. Ron Cork More

Cody is my service advisor and I called to let him know there was. Fluid leaking from my car. I immediately brought the car to the dealer and he assured me they would check everything. Fortunately he found there was. Fluid leaking from my car. I immediately brought the car to the dealer and he assured me they would check everything. Fortunately he found the source also let me know of an additional matter. We got both of them fixed snd my twelve year old car is like new. Thanks Cody for taking good care of my car More