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Mercedes-Benz of Kansas City South
Kansas City, MO
839 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 839 reviews
June 29, 2021
I am always pleased with the service I receive from this dealer. From the start, the customer service people on the phones are polite and knowledgeable. I was busy, they were busy but they were still able dealer. From the start, the customer service people on the phones are polite and knowledgeable. I was busy, they were busy but they were still able to get me in for a quick service before I had to take a road trip. Cody Young was very accommodating. Thanks to all. More
by Laurie from KCMO
Employees Worked With
Cody Young
June 27, 2021
I received a recall notice for my 2020 3500 and review it with my service manager. He made arrangement for the parts and setup an appointment for resolution. He also answered some key questions on the vehicl with my service manager. He made arrangement for the parts and setup an appointment for resolution. He also answered some key questions on the vehicle operation. Service was performed quickly and effectively. More
by Rxphil2
Employees Worked With
Johnny Kartonis
June 25, 2021
The parts cost $115.95, and the labor costs $412.50. If you compare the cost of labor and parts, that is about 355.75%. Check engine light came up again for the same repaired job. Few days, after emailing you compare the cost of labor and parts, that is about 355.75%. Check engine light came up again for the same repaired job. Few days, after emailing the Service Advisor and the Service Department, the Secondary Air Pump System was fixed without additional charge. Thanks to the dealership for resolving this matter. More
by Lion
Employees Worked With
Matt, Geoff Bedine
June 20, 2021
Took my Pleasure Way Ascent MB sprinter 2500 for several recalls that have not been done because the van was in the possession of Pleasure Way at that time. The staff in this institution is professional, f recalls that have not been done because the van was in the possession of Pleasure Way at that time. The staff in this institution is professional, friendly and with courtesy. The building is very clean and neat. They took the time to do the recall properly even if they have to re-route the cable/wire completely. I did have a long wait. However, their hard work and effort is very much appreciated. Thank you. More
by patricktam
Employees Worked With
Johnny Kartsonis, Geoff Bedine
June 20, 2021
Took our new C300 in for software repairs to coordinate with the MEapp which was covered under warranty. Same time they provided recall service for map update. Provided excellent service in the time allott with the MEapp which was covered under warranty. Same time they provided recall service for map update. Provided excellent service in the time allotted & car was clean and ready to go. More
by Dave G
Employees Worked With
TJ Altaji
June 19, 2021
Took my C63 in for a recall, 60k service and a few other items and a great experience, always professional and responsive. They give a military discount too boot. items and a great experience, always professional and responsive. They give a military discount too boot. More
by whg0916
Employees Worked With
matt hoover, Geoff Bedine
June 15, 2021
It was great experience to buy Mercedes from this dealer. They were kind and know very well on their cars. It was the first dealer actually person came out and asked for anything to help during this season. They were kind and know very well on their cars. It was the first dealer actually person came out and asked for anything to help during this season. More
by TK
Employees Worked With
Ralph Schweer, Geoff Bedine
June 10, 2021
The service department at Mercedes-Benz of Kansas City is top notch, and my service advisor T.J. Altaji is very professional. I intend to recommend this dealership to everyone I know who is interested in bu top notch, and my service advisor T.J. Altaji is very professional. I intend to recommend this dealership to everyone I know who is interested in buying a Mercedes-Benz. More
by rzmac1
Employees Worked With
T.J. Altaji
June 07, 2021
I recently purchased a GLE350 and worked with Josh Keenan. I had a great experience overall. As a woman, who bought a car without her husband in tow, I didn't feel marginalized or unwelcome. His frien Keenan. I had a great experience overall. As a woman, who bought a car without her husband in tow, I didn't feel marginalized or unwelcome. His friendliness and professionalism made the experience a breeze. Also, Geoff, Fernando and Tim were great support. I would highly recommend purchasing your car with Mercedes Benz of KC More
by ceseibert
Employees Worked With
Joshua Keenan
