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Mercedes-Benz of Kansas City South
Kansas City, MO
839 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 839 reviews
September 26, 2020
Could not have been any better service. Kept me informed on the progress of service and when told the service was complete. It was a fast it and out to pick up the vehicle. on the progress of service and when told the service was complete. It was a fast it and out to pick up the vehicle. More
by ckellogg
Employees Worked With
Nathan
September 25, 2020
I can always count on exceptional customer service and timely completion of repairs. I drive about 90 miles to get there. The place is always spotless. timely completion of repairs. I drive about 90 miles to get there. The place is always spotless. More
by harrisonmkh
Employees Worked With
Johnny Kartsonis
September 24, 2020
John Doolittle and the entire service staff were great. John worked me in around my work schedule and my visit was quick and painless. He had me back on road in no time. Chuck Davis runs a top notch servic John worked me in around my work schedule and my visit was quick and painless. He had me back on road in no time. Chuck Davis runs a top notch service department. More
by KW.
Employees Worked With
John Doolittle & Chuck Davis
September 21, 2020
This was my first visit to Mercedes Benz of Kansas City. Service team did a great job and made the process very smooth. TJ was assigned as my principal contact, and he did a solid job. Very much appreciat Service team did a great job and made the process very smooth. TJ was assigned as my principal contact, and he did a solid job. Very much appreciated. More
by markdallenkc
Employees Worked With
John
September 20, 2020
This was my first service experience with this particular Mercedes (13851 Madison Ave, Kansas City) dealership and everything was pleasant and worked smoothly thanks to TJ Altaji. I know I will call him dire Mercedes (13851 Madison Ave, Kansas City) dealership and everything was pleasant and worked smoothly thanks to TJ Altaji. I know I will call him directly next time as I trust him to go above & beyond. But the entire staff was great too! More
by ceicneiman
Employees Worked With
TJ Altaji
September 19, 2020
Service was great. Rated this a 4 star because work took 3 business days when I was expecting 2 and didn't get an update so was unsure of when to expect the call that my car was ready. 3 business days when I was expecting 2 and didn't get an update so was unsure of when to expect the call that my car was ready. More
by kathyrfliehler
Employees Worked With
Uncertain
September 19, 2020
It is always a pleasure working with John Doolittle, he makes getting service for your car very easy and pleasant. The work is done quickly and to my expectations. makes getting service for your car very easy and pleasant. The work is done quickly and to my expectations. More
by ruthshroyer
Employees Worked With
John Doolittle
September 19, 2020
My first service experience with my new car was very pleasant. Matt Hoover was very kind and treated me to using an amazing loaner car! My service was completed when promised, I was informed on what pleasant. Matt Hoover was very kind and treated me to using an amazing loaner car! My service was completed when promised, I was informed on what the problem was, and my car was returned clean. thank you! More
by kMartin
Employees Worked With
Matt Hoover
