Mercedes-Benz of Kansas City South

John Doolittle works his magic to make obtaining service at Mercedes-Benz of Kansas City a pleasurable experience. John always organizes each visit so that actual time spent at the dealership is measured i at Mercedes-Benz of Kansas City a pleasurable experience. John always organizes each visit so that actual time spent at the dealership is measured in minutes instead of hours. He particularly stands out through his ability to listen and understand complex issues and provide solutions to them. He is knowledgeable and very pleasant to work with. Since I live 50 miles away, I usually get a loaner car. I really appreciate these cars as they are usually new and I get to drive a variety of different Mercedes vehicles. The actual service done on the car has always been outstanding, I have never been dissatisfied with any of the service done on the car. Highly recommend. More

The service was performed quickly and John Doolittle is an excellent advisor! I am always impressed by the courtesy and consideration the staff extend to customers! an excellent advisor! I am always impressed by the courtesy and consideration the staff extend to customers! More

Service advisor was friendly, informative, and professional as always. The Service was completed in reasonable amount of time. Keep up the great customer service, much thanks!👍🏽 professional as always. The Service was completed in reasonable amount of time. Keep up the great customer service, much thanks!👍🏽 More

It was through Max Montoya's, salesperson at Mercedes-Benz of Kansas City, Missouri, expert guidance and complete professionalism that I purchased my new previously owned Mercedes which I dearly Mercedes-Benz of Kansas City, Missouri, expert guidance and complete professionalism that I purchased my new previously owned Mercedes which I dearly love. He made himself available to show me cars at my convenience. Max was skillful and detailed when he described the many features of the car I was most interested in buying. I purchased my new (old) car yesterday and am still learning about all of the gadgets on my car which I have named Blue Betty. I know that if I have any further questions on the navigation or maintenance for Blue Betty that Max is just a phone call away. I highly recommend you contact Max and go to Mercedes-Benz of Kansas City if you are looking to purchase your next car! More

This dealership is always very friendly, courteous, and professional. They treat me and my car as if we’re a part of their family. They ensure that my car is running well and I always leave with a big smil professional. They treat me and my car as if we’re a part of their family. They ensure that my car is running well and I always leave with a big smile on my face! More

My advisor is TJ. He is an excellent communicator and anticipates my needs. Realistic, too. I have not had good experiences at other dealership service depts in other cities, but all good here. anticipates my needs. Realistic, too. I have not had good experiences at other dealership service depts in other cities, but all good here. More

I have been greatly pleased with the service on my Mercedes cars I have received through the years. My advisor is John Doolittle who is very knowledgeable and resourceful . Mercedes cars I have received through the years. My advisor is John Doolittle who is very knowledgeable and resourceful . More

Loved every minute of the process. They treat you like royalty! The service department is awesome! Nathan Parker was great! I will be back again. royalty! The service department is awesome! Nathan Parker was great! I will be back again. More

First time buyer at MB-KC. and thoroughly enjoyed the experience. Josh was great to work with and very knowledgeable. TJ is my service manager, very honest and a pleasure to work with. I would not hesit experience. Josh was great to work with and very knowledgeable. TJ is my service manager, very honest and a pleasure to work with. I would not hesitate to rate them as the best overall dealership in Kansas City. More

The usual good, helpful and friendly service with added safety for the times. First time dealing with Nathan and he provided good review of the diagnosis safety for the times. First time dealing with Nathan and he provided good review of the diagnosis More