Mercedes-Benz of Kansas City South - Service Center
Kansas City, MO

537 Reviews of Mercedes-Benz of Kansas City South - Service Center
Overall terrible experience! The staff was unprofessional and I waited two hours past the time I was told my car would be ready. I will not be returning to this location. and I waited two hours past the time I was told my car would be ready. I will not be returning to this location. More
I have purchased several vehicles form MB-KC. Customer care is always exceptional. Cars have always been returned is excellent condition with all service or warranty work complete. Particular shout out care is always exceptional. Cars have always been returned is excellent condition with all service or warranty work complete. Particular shout out to my Service Representative,Matt. More
Lisa Graham was wonderful along with everyone else I talked to at the dealership. The work was efficient and complete before the assumed date. talked to at the dealership. The work was efficient and complete before the assumed date. More
Lisa Graham personified the Mercedes-Benz experience. She presented as high energy, efficient, communicative, technically proficient, and offered sound advice and solutions. Lisa exceeded all expectati She presented as high energy, efficient, communicative, technically proficient, and offered sound advice and solutions. Lisa exceeded all expectations and provided the service advisor equivalent to driving a luxury sports car and made it seem effortless. My SL550 was returned to me better (and cleaner) than ever and is always a joy to drive. The loaner vehicle nicely showcased some new must-have technological advances. More
Thank you for giving me the opportunity to comment on the outstanding service I have received from KC Mercedes over the the past 8 years. Everyone who works there is kind, courteous and extremely knowledgea outstanding service I have received from KC Mercedes over the the past 8 years. Everyone who works there is kind, courteous and extremely knowledgeable. Specifically, I have interacted most consistently with Johnny K he is an excellent representative of the Mercedes Benz brand in all areas. More
Excellent service all around from checking in and getting the loaner vehicle to checking out. TJ Altaji was wonderful to work with he kept me updated made me feel at ease. the loaner vehicle to checking out. TJ Altaji was wonderful to work with he kept me updated made me feel at ease. More