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Mercedes-Benz of Lafayette

Lafayette, LA

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rated
146 Reviews
Here at Mercedes-Benz of Lafayette, we stand apart from our competition for many reasons. It starts with our fantastic selection and prices. Not only do we carry the latest Mercedes-Benz models, but we also offer a wide range of Certified Pre-Owned Mercedes-Benz models and high-quality pre-owned cars. Every single model online and on our lot is competitively priced. Beyond the vehicles we offer, Mercedes-Benz of Lafayette also offers exemplary service. Our team of certified Mercedes-Benz technicians will keep your vehicle performing its best, whether it’s routine maintenance or major repairs. On top of providing top-notch, timely service, we also have an onsite parts department. We only carry and sell genuine Mercedes-Benz parts and accessories.
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6142 Johnston St.

Lafayette, LA

70503

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Showing 146 reviews

August 13, 2018

Worst Mercedes Benz Dealership I Have Ever Sealt With I was on my way home from Texas back home to New Orleans on I-10 when I ran over a 12 foot 4x4 that was in the middle of the interstate at 9pm at nigh More

by Cjoegrif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick(Service Manager) Chad LeBlanc
August 03, 2018

Great service! Took my car in to Moss Motors yesterday for service. Everyone is so friendly & helpful, and they took excellent care of my car. I will be back! More

by Joygmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Fann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad LeBlanc, Marcel Caffery, Nicki Trahan
July 27, 2018

Overall good experience I love the new facility and the expertise of the technicians is top notch. The service advisor was not qualified...not knowledgeable. She needs traini More

by Allegro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Pat and Liz Mouton.
July 12, 2018

The BEST Service Department Mercedes Benz of Lafayette has the WORLD’s BEST Service Advisors. Chad Leblanc and Kim Couvillion are AMAZING and make EVERY visit feel as though you More

by WFSmith39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Leblanc
July 07, 2018

Wonderful car buying experience. I have now purchased my last 3 cars from Moss. I have had nothing but wonderful experiences, from the reception when I walk in to my salesperson, Tom More

by JIm Gibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Hughes, Tommy Patout
June 27, 2018

Service My vehicle needed the B3 service. From the day I called to schedule an appointment, everyone was friendly and very professional. Always pleased with t More

by Combre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tico Jorajuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2018

experience with staff The people who work there are awesome! Helpful, considerate and it was a pleasure waiting for my car to be fixed! They even helped me with my grocerie More

by Barbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz mouton. And Chad Landry
June 26, 2018

Impressive place and service Very nice place with lots of amenities. Very clean. The dealership is new and fancy and the service people friendly and courteous. They were able to s More

by Lar 66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Fann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holland Carlos
June 10, 2018

Excellent Service Department Excellent service! Friendly professional staff! Pleasant waitng area! Will recommend Mercedes Benz to fellow owners! Kim was extremely helpful. S More

by PL3@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2018

Great Experience New Site is very nice. But even better the people are all very nice. They know their jobs. Liz did a great job of getting me done pretty quick. I didn More

by Trobin2245
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
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