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Mercedes-Benz of Lafayette

Lafayette, LA

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146 Reviews
Here at Mercedes-Benz of Lafayette, we stand apart from our competition for many reasons. It starts with our fantastic selection and prices. Not only do we carry the latest Mercedes-Benz models, but we also offer a wide range of Certified Pre-Owned Mercedes-Benz models and high-quality pre-owned cars. Every single model online and on our lot is competitively priced. Beyond the vehicles we offer, Mercedes-Benz of Lafayette also offers exemplary service. Our team of certified Mercedes-Benz technicians will keep your vehicle performing its best, whether it’s routine maintenance or major repairs. On top of providing top-notch, timely service, we also have an onsite parts department. We only carry and sell genuine Mercedes-Benz parts and accessories.
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6142 Johnston St.

Lafayette, LA

70503

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Showing 146 reviews

September 18, 2019

Service department Kim is amazing! Thanks for always going above and beyond! My expectations are always met. Everyone is a pleasure to work with. Always accommodating! T More

by Mbc300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2019

Excellent dealership Had no problems Excellent service from entrance to exit I have brought many cars and felt with many deal ships Moss ranks among the best More

by Me and me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2019

Excellent customer service Chad Leblanc is just great. He is keen on customer service. Very courteous responsive and above all knowledgeable of the work tone done. He provides g More

by Jaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Leblanc- the best service technician
September 07, 2019

Oil change Not only did they take my car at the time I asked but they had it done quickly & washed it also They also did some recall work More

by Paulette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2019

My experience at Moss Motors is always the best! I have never been anywhere where I was called by my first name and recognized when I walked in the door. Never have I had to wait. The service is tre More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mardel
August 30, 2019

Service Excellent service Kim always listens and takes care of my vehicle needs. They are polite and also provide you with a loaner while your vehicle is bein More

by HC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2019

Car service S550 Mitch was very helpful and pleasant. Marcel was very observant and provided me with a great loaner. Appreciate the attention and friendliness. Wou More

by Adc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch and Marcel
August 24, 2019

It was no like any other...AMAZING!!! Lester was very amazing and understanding. Excellent service!!!! I would recommend Lester and wonderful team at Moss to anyone look to purchase a vehi More

by cabbleaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2019

Excellent Service I always receive excellent service with Kim Couvillion . She always goes out of her way to accommodate my schedule.Kim always has a smile on her face More

by Sam crosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Leblanc
August 02, 2019

Great service Fast and efficient service. Friendly people. Good communication software. Timely reminders. Loaner is available all the times. No problems so far. The More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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