Mercedes-Benz of Lafayette - Service Center

The Lafayette dealership is wonderful because of the people that work there. Any/every time I have been there, my needs have been met by all staff members, no matter what area they work in. They are al people that work there. Any/every time I have been there, my needs have been met by all staff members, no matter what area they work in. They are all friendly, knowledgeable and all operations run on time with great outcomes. The team has always met my needs. More

Impeccable service! Mitch always goes above and beyond to make certain that all my questions are answered. Exceptional customer service! Thank you to everyone in the service department at Moss Mercedes Benz! make certain that all my questions are answered. Exceptional customer service! Thank you to everyone in the service department at Moss Mercedes Benz! More

I appreciate the needed care for an oil change and the preventive care for a belt replacement Customer care and services are outstanding The results are truly satisfying preventive care for a belt replacement Customer care and services are outstanding The results are truly satisfying More

Kim did a great job in letting me know about how much my service would cost and how long it would take. Patrick also helped with changing some information that needed to be fixed 😊 service would cost and how long it would take. Patrick also helped with changing some information that needed to be fixed 😊 More

Car was in for scheduled service check plus other minor problems. Chad was most helpful, friendly and took care of all of our needs in a most timely manner. problems. Chad was most helpful, friendly and took care of all of our needs in a most timely manner. More

Great Service The whole team at MB Lafayette go above and beyond to make sure you feel welcomed and are satisfied. Mrs Kim is always a delight! The whole team at MB Lafayette go above and beyond to make sure you feel welcomed and are satisfied. Mrs Kim is always a delight! More

Great service department Great service and real helpful with my million questions ..my first Mercedes Benz vehicle so was not sure how warranty and service works but any quest Great service and real helpful with my million questions ..my first Mercedes Benz vehicle so was not sure how warranty and service works but any questions they had a answer More

Very nice too expensive Everything about the service is very well carried out. The charges for Labor are, however exorbitant. It was $80.00 to change my windshield wipers, Everything about the service is very well carried out. The charges for Labor are, however exorbitant. It was $80.00 to change my windshield wipers, and over $100.00 labor for brake fluid flush. These charges are too much for the time and work done. More

Very helpful service. In and out fast ! Showed up with my vehicle and no appointment and they took it right away. Thank you for going above and beyond ! vehicle and no appointment and they took it right away. Thank you for going above and beyond ! More

Service was administered in a quick and informative fashion! All the employees had excellent energy as well. I would also like to give special notice to Pat Guillory for running a great team. fashion! All the employees had excellent energy as well. I would also like to give special notice to Pat Guillory for running a great team. More