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Mercedes-Benz of Lehigh Valley - Service Center

Allentown, PA

4.8
370 Reviews
Call Service Center (610) 967-0788

370 Reviews of Mercedes-Benz of Lehigh Valley - Service Center

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May 20, 2025

Great job as always Never a problem. Kind friendly helpful as I have a walker More

by pknoll43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fine job
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May 20, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're so glad you can count on our team at Mercedes-Benz of Lehigh Valley to provide reliable service. Safe travels until next time!

May 17, 2025

Service was on time, prompt. I had state inspection only but even car wash was offered. Waiting area was spacious, clean . Courteous staffs. Overall happy! More

by Kennethleemd48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan at service dept
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May 19, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that you had a positive experience with our team at Mercedes-Benz of Lehigh Valley. It's great to know you appreciated the prompt service and amenities offered during your visit. Thank you for sharing!

May 16, 2025

Friendly and efficient service. Outstanding customer service and always a pleasure from stary to finish More

by Dgodusky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that you enjoyed the friendly and efficient service at Mercedes-Benz of Lehigh Valley. Thank you for sharing your experience with us!

May 04, 2025

Satisfied with the service yesterday People very professional also provided a complementary car wash..thank u More

by SONIAM323
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
RYAN
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May 05, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear you were satisfied with the service at Mercedes-Benz of Lehigh Valley! Our team takes pride in providing professional care and little extras like a complimentary car wash. Thank you for sharing your experience!

May 03, 2025

The service at this dealership has always been excellent. We have used this dealership for quite a few years, through a number of sales and service procedures. They go above and beyond to meet your needs. More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellis Olive
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May 05, 2025 -

Mercedes-Benz of Lehigh Valley responded

Ellen, thank you for your continued trust in Mercedes-Benz of Lehigh Valley! We're delighted to hear that our team consistently meets your expectations. Looking forward to serving you again soon!

May 01, 2025

Excellent service team, could not be happier with the experience and quality of the work. More

by RichardMajor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellis
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May 01, 2025 -

Mercedes-Benz of Lehigh Valley responded

Here at Mercedes-Benz of Lehigh Valley, we always value and appreciate our customers' feedback. Thank you, Richard!

April 30, 2025

Excellent prompt service Could not be happier Ray was more than helpful getting me a loner car and keeping me updated on my car More

by Paulmm434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raylin
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Apr 30, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Ray provided excellent service and kept you updated at Mercedes-Benz of Lehigh Valley, Paul. Thank you for sharing your experience, and we're glad we could assist with a loaner car!

April 27, 2025

Service team does a thorough and thoughtful inspection. They gave me accurate estimates and timeliness. They offered me a laoner but I asked for an office to hold meetings. And they obliged. It was a More

by Tom F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in service
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Apr 29, 2025 -

Mercedes-Benz of Lehigh Valley responded

Tom, we're delighted to hear that our service team at Mercedes-Benz of Lehigh Valley provided you with such a comprehensive and accommodating experience. Thank you for your continued trust in us over the years!

April 25, 2025

Excellent service. Juan is a true professional! Very satisfied with the entire experience from start to finish More

by akeiserdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
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Apr 25, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Juan provided you with excellent service at Mercedes-Benz of Lehigh Valley. Thank you for sharing your satisfaction with us!

April 25, 2025

Kind. Courteous. Conscientious. Thorough. Great communication. Quick. Fixed issue with transmission. Definitely recommend. Definitely go back. More

by hbh8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Apr 25, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that you had such a positive experience with our team at Mercedes-Benz of Lehigh Valley! Thank you for recommending us, and we're glad we could resolve the transmission issue efficiently. Looking forward to your next visit!

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