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Mercedes-Benz of Lehigh Valley - Service Center
Allentown, PA
373 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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373 Reviews of Mercedes-Benz of Lehigh Valley - Service Center
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January 30, 2023
Service was great, and timely. Call center was not helpful and did not answer my questions. Call center was not helpful and did not answer my questions. More
by Lessmiss
Employees Worked With
January 29, 2023
Very good Service Dept with knowledgeable techs. Work done correctly & timely. Rick, Service Writer, listens & is responsive. Still have some non Service concerns to resolve. Work done correctly & timely. Rick, Service Writer, listens & is responsive. Still have some non Service concerns to resolve. More
by Driver
January 21, 2023
Service team and in particular Juan were extremely helpful, efficient and accommodating. I had a tire damage the night before because of a nasty pothole and they managed to get me in without an appoin helpful, efficient and accommodating. I had a tire damage the night before because of a nasty pothole and they managed to get me in without an appointment and when it seemed it would take more days to get the tires, they provided me with a loaner. More
by Yaser
Employees Worked With
Juan
January 19, 2023
Andi Wright runs the best Mercedes Dealership! He should be very proud of his entire staff. Juan Martinez in the service department is outstanding He goes above and beyond for his clients. He should be very proud of his entire staff. Juan Martinez in the service department is outstanding He goes above and beyond for his clients. More
by Medic2618
Employees Worked With
January 18, 2023
Service was scheduled quickly, completed on-time and under the estimate given. Staff were friendly and knowledgeable. Car returned freshly washed and hoovered. under the estimate given. Staff were friendly and knowledgeable. Car returned freshly washed and hoovered. More
by Bill90405
Employees Worked With
Jon Sell
January 11, 2023
The service advisor notified me of items that were needed several weeks later. He also reviewed other problems of which I was concerned. He was very thorough and the work was completed on time. I was very pl several weeks later. He also reviewed other problems of which I was concerned. He was very thorough and the work was completed on time. I was very pleased. More
by vwills3
Employees Worked With
Jonathan Beck
