Mercedes-Benz of Lehigh Valley - Service Center

MB of the Lehigh Valley has an exceptional sales staff, particularly Jim Sangiorgio who goes above and beyond to provide the highest quality of customer service and whose knowledge of all the brands carrie particularly Jim Sangiorgio who goes above and beyond to provide the highest quality of customer service and whose knowledge of all the brands carried by the dealer is also beyond reproach. Additionally, we have always experienced high-end service by the team led by Rick Spanitz. We have been customers for many decades. More

Clean courteous very helpful well done job the sales reps are excellent service guys as well are excellent service guys as well More

Just a really great dealership! The service is always done right and they go out of their way to accommodate your schedule, whether whether it’s a loaner car or picking up your v The service is always done right and they go out of their way to accommodate your schedule, whether whether it’s a loaner car or picking up your vehicle and dropping it off whatever they’ve got to do they get it done. They’re awesome! More

I had a good time at this dealer… Excellent service, friendly people, good atmosphere, everything was perfect !!! … 100 percent recommended friendly people, good atmosphere, everything was perfect !!! … 100 percent recommended More

I have had to have my tires replaced often Since I have run flat tires Everyone is very helpful and gets me in To service Quickly run flat tires Everyone is very helpful and gets me in To service Quickly More

Rick in MB service is excellent- Expedites the process and keeps you informed. No hesitation bringing my car in for any type of service. and keeps you informed. No hesitation bringing my car in for any type of service. More

In spite of the construction they are still taking excellent care of the customers in service excellent care of the customers in service More

Jonathan Sell, my service advisor, and the service department, at MB Lehigh Valley, were amazing. I was in PA from VA for a one night visit when my tire was torn by a pothole. I was forty miles betwee department, at MB Lehigh Valley, were amazing. I was in PA from VA for a one night visit when my tire was torn by a pothole. I was forty miles between 2 MB dealers. When I called Jonathan at 4pm, he said they did not have the tire, but would by noon the next day. (The other dealer did not have it and did not know when they could get it.) My 560S was towed to MB Lehigh Valley and the new tire was on the car at 230 the next day. Jonathan and MB Lehigh Valley could not have been more polite, more professional or any nicer. They turned this stressful situation around quickly. I am so grateful that I was fortunate enough to have them to turn to. Thank-you Jonathan and MB Lehigh Valley. More

Fast service, great customer service! !! Used valet service, super convenient, got the car in and out! !! Used valet service, super convenient, got the car in and out! More

Good staff and excellent service. Explained my repair needs and exceeded my expectations. I will return for any service needed on my E350! Explained my repair needs and exceeded my expectations. I will return for any service needed on my E350! More