Mercedes-Benz of Little Rock - Service Center

Service Nice and friendly staff. Fast service. Very satisfied. Still a bit pricey. Clean waiting area.this is my 3rd Benz and will continue to drive this m Nice and friendly staff. Fast service. Very satisfied. Still a bit pricey. Clean waiting area.this is my 3rd Benz and will continue to drive this model. Benz dealership has always been satisfying. More

Repair Always great professional service whenever I come , Service area always clean along with the show room area. All the employees you speak with are smil Always great professional service whenever I come , Service area always clean along with the show room area. All the employees you speak with are smiling and very kind. More

Quick and wonderful service.. Friendly. Took care of my needs in a timely manner. Clean and inviting service department. Loaner vehicle was nice and ready when I dropped off my c Friendly. Took care of my needs in a timely manner. Clean and inviting service department. Loaner vehicle was nice and ready when I dropped off my car. More

Good experience The service representative Stephen Robinson had made my service experience as good as possible. He got my vehicle in as soon as possible and ensured t The service representative Stephen Robinson had made my service experience as good as possible. He got my vehicle in as soon as possible and ensured that everything was taken care of. He even noticed that the fuel door was not working correctly and had it taken care of. I'm very pleased with his assistance and the quality of work. More

Always a pleasant experience. Mercedes of Little Rock is a quality organization. I always know what to expect when I bring my vehicle in for service. Personnel are always friendly Mercedes of Little Rock is a quality organization. I always know what to expect when I bring my vehicle in for service. Personnel are always friendly and eager to help customers. Several approached me during my time there and asked if I was being helped. Kym Phillips was my service rep and kept me informed about my car. An issue with tires caused me to have to leave my car overnight and she promptly arranged for a loaner. When I returned she went over the invoice with me and had my car ready to go as promised. She was very pleasant to work with and I will definitely return when I need service. More

Friendly & accommodating Stephen was very friendly, professional & accommodating. Called with questions & pricing before work was done. Had loaner vehicle ready as soon as I a Stephen was very friendly, professional & accommodating. Called with questions & pricing before work was done. Had loaner vehicle ready as soon as I arrived & car was washed & cleaned before I picked it up. Pleasant all the way around. More

Awesome waiting time with sauce! I was in and out for a 1st Time oil change in less than 90 minutes. The people working inside from receptionist to salespeople stopped by to see if I I was in and out for a 1st Time oil change in less than 90 minutes. The people working inside from receptionist to salespeople stopped by to see if I needed any snacks or something to drink. Several of the workers stopped and complimented me on the outfit I was wearing. One of the Workers suggested that I take a picture posing in front of the Christmas tree. More

Awesome Experience Couldn’t ask for better service. Wonderful! Everyone was nice . I will recommend to all my friends. Thanks again for a great service. Will be back. Couldn’t ask for better service. Wonderful! Everyone was nice . I will recommend to all my friends. Thanks again for a great service. Will be back. More

Quick service, great customer support! Took only 5 minutes to get car into service and I was about twenty minutes early. Great customer waiting area with drinks and snacks and WiFi. Service Took only 5 minutes to get car into service and I was about twenty minutes early. Great customer waiting area with drinks and snacks and WiFi. Service rep was very attentive to my concerns and with complimentary car wash, the major service was completed in a very reasonable time. Kudos to Kym! More

5 Stars Great service and staff! They had to keep my car a few days and gave me a loaner car! Stephen kept me up to date on my car and repairs needed! Satisfi Great service and staff! They had to keep my car a few days and gave me a loaner car! Stephen kept me up to date on my car and repairs needed! Satisfied! More