Mercedes-Benz of Long Beach

Great Customer Service Toshi & Lisa are Amazing!!!! They have the best customer service & made our experience outstanding ! We appreciate the great deal and being treated so Toshi & Lisa are Amazing!!!! They have the best customer service & made our experience outstanding ! We appreciate the great deal and being treated so well! We would recommend family and friends ! More

GOOD CUSTOMER SERVICE PROFESSIONAL, FOLLOW UP CALLS, EXTRA MILE TO HELP VERY. MY ONLY COMPLAIN IS THAT I DID NOT RECEIVE MY CAR POOL STICKERS SAME DAY AS THEY DID AT TH PROFESSIONAL, FOLLOW UP CALLS, EXTRA MILE TO HELP VERY. MY ONLY COMPLAIN IS THAT I DID NOT RECEIVE MY CAR POOL STICKERS SAME DAY AS THEY DID AT THE ARCADIA MERCEDES BENZ WITH MY PREVIOUS LEASE IN 2015 More

Debbie took care of business! Great Job! She had vehicle sooner than expected due to the urgency, she took care of our driver, the person dropping off and picking up vehicle. She had vehicle sooner than expected due to the urgency, she took care of our driver, the person dropping off and picking up vehicle. More

not a bad few hours I brought my car in for the appointment I scheduled from an email I recieved. I didn't need to come in at all come to fined out, but they checked a n I brought my car in for the appointment I scheduled from an email I recieved. I didn't need to come in at all come to fined out, but they checked a noise I heard and did not find anything. Better safe than sorry, right? Rebecca is a doll. More

I drove down from Silicon Valley because Joel said he could. What do I mean by that? I was only 14 months into a lease and the dealerships in Silicon Valley said I was wasting my tim because Joel said he could. What do I mean by that? I was only 14 months into a lease and the dealerships in Silicon Valley said I was wasting my time by considering the new model. I called Joel and he said let me run some numbers. Joe took extra effort to make sure that he could work this deal and he did! He truly treated me like I was the only customer that mercedes-Benz of Long Beach had. I will send more customers from the Bay Area for sure! More

Purchase Vehicle Steve took the time to LISTEN to us and understand what we were looking for. He was never pushy to make a sale and genuinely interested in what we wan Steve took the time to LISTEN to us and understand what we were looking for. He was never pushy to make a sale and genuinely interested in what we wanted. I highly recommend him. Also, Erin in the Financing department was awesome! She wasn't pushy and got us out in about 2 hours. The customer service was exceptional!!! More

The SL Experience I have an SL and it always needs something. Christian Magana has been wonderful and helped everywhere he good. He even knows me by name now! My star I have an SL and it always needs something. Christian Magana has been wonderful and helped everywhere he good. He even knows me by name now! My starter went out this time and the staff quickly got the car off the flatbed and repaired. Excellent work, excellent service More

Service Christian was helpful and friendly! He made sure I understood all that was going on with my vehicle and smiled the whole time! FIVE STAR SERVICE!! Christian was helpful and friendly! He made sure I understood all that was going on with my vehicle and smiled the whole time! FIVE STAR SERVICE!! More

service i get the most excellent service from Rebecca Lee she's fast and always friendly. always on top of everything and goes out of her way to get things do i get the most excellent service from Rebecca Lee she's fast and always friendly. always on top of everything and goes out of her way to get things done. More

Wonderful experience! I started my association online with MBLB and was contacted by Mr. Issa. We communicated through the week and agreed to meet on Saturday. After a thor I started my association online with MBLB and was contacted by Mr. Issa. We communicated through the week and agreed to meet on Saturday. After a thorough discussion about the specifics about the car I wanted we looked at the exact car I expected. I was hooked. The process was quick and efficient. Mr. Issa made certain that I was given a thorough tutorial by Ms. Lupon. I have never had a better car buying experience. More