Mercedes-Benz of Long Beach

Brought my car in for computer chip update I was given a time frame of 2 hours for the update of my computer chip as required by MBZ, and it took exactly 2 hours! I was very happy with my Servi I was given a time frame of 2 hours for the update of my computer chip as required by MBZ, and it took exactly 2 hours! I was very happy with my Service advisor, Colby Shaffer, and with everyone I came in contact with in the service department that day. Thank you all for making what is normally a tedious task something worth telling others about...I was very pleasantly surprised. More

Personable and knowledgeable Service guys greet right away. Debbie very personable and knowledgeable. Loaner car and service done right and on time. Would certainly recommend. E Service guys greet right away. Debbie very personable and knowledgeable. Loaner car and service done right and on time. Would certainly recommend. Easily freeway accessible, also helpful. More

routine service Fast Friendly Efficient We are very pleased with the E 350 we bought from this dealership. We are also very pleased with maintenance service we ha Fast Friendly Efficient We are very pleased with the E 350 we bought from this dealership. We are also very pleased with maintenance service we have received from this dealership. More

Best Dealer in South Cal Easy to make appointment, no waiting time at the dealer. Job always done right. Great service advisor and always give me the best advised. Love and ve Easy to make appointment, no waiting time at the dealer. Job always done right. Great service advisor and always give me the best advised. Love and very happy to be here. More

Pleasantly Surprised! Out of warranty costs never makes one happy. However, thanks to Christian Magana, my service rep, the experience was less painful due to his knowledg Out of warranty costs never makes one happy. However, thanks to Christian Magana, my service rep, the experience was less painful due to his knowledge, articulation of the problem and what needed to be done explained in plain English and not 'shop talk'. Christian didn't just talk at me, but rather, he engaged me in conversation; answered all my questions; and guided me thru next steps and pick up. He is very customer service oriented, which is refreshing. And, he even applied a discount to make the price a little better. That was a real unexpected gift to me! More

Excellent customer service. Mr. Toshi is very excellent sales person and I would recommend him to other people. He has good knowledge and skillfull with our car sale. Mr. Toshi is very excellent sales person and I would recommend him to other people. He has good knowledge and skillfull with our car sale. More

Recall on air bags Appointment was easy to make. Nick Ortiz was the service rep that was assigned to me. Nick was pleasant and car was ready in the time period allotted. Appointment was easy to make. Nick Ortiz was the service rep that was assigned to me. Nick was pleasant and car was ready in the time period allotted. More

The Best! Christian made my first service experience with Mercedes Benz Long Beach a very wonderful experience . Everything went as promised . Got called and te Christian made my first service experience with Mercedes Benz Long Beach a very wonderful experience . Everything went as promised . Got called and texted that my car was ready as promised. Everything was done ? and I got my car with a free car wash. Definitely would recommend the Long Beach service department. More

Easy and the deal was very clear I have dealt with Fletcher Jones and Long Beach Mercedes was much easier and honest to work with. The deal was clearly outlined and they stuck to it. I have dealt with Fletcher Jones and Long Beach Mercedes was much easier and honest to work with. The deal was clearly outlined and they stuck to it. More

Best Service Nick is the best! Always great & friendly service! MB Long Beach is the best! We enjoy going there because we know we'll get treated as VIPs. Nick is the best! Always great & friendly service! MB Long Beach is the best! We enjoy going there because we know we'll get treated as VIPs. More