Mercedes-Benz of Lubbock

Monte Ebeling and his crew were prompt, polite, and professional when I took our GLC 300 in for it’s first maintenance check and oil change. professional when I took our GLC 300 in for it’s first maintenance check and oil change. More

Mona help me secure the pick up I was warning. Steve help me Get a good deal on the pick up. Caleb help me understand the financing and got me a great deal. This was the best experience I have ever head by a me Get a good deal on the pick up. Caleb help me understand the financing and got me a great deal. This was the best experience I have ever head by a vehicle. More

Outstanding Service Monte Ebling provided outstanding service, he was kind, and professional. Great service and an excellent loaner car while service was being performed. Monte Ebling provided outstanding service, he was kind, and professional. Great service and an excellent loaner car while service was being performed. Top-notch facilities and customer service!! More

Car repair As always, Monte Ebling was very kind and professional. He explained clearly what was wrong with my car and what needed to be repaired. There was a As always, Monte Ebling was very kind and professional. He explained clearly what was wrong with my car and what needed to be repaired. There was a 38000 mile check up that needed to be done and he explained what that consisted of and how much it would cost. He helped me understand clearly so that I could justify it to my husband and to my knowledge everything was done perfectly. More

Yearly service Monte Ebeling has been my point of contact for the last 9years and has always been professional and kind in all my dealings with him. He has been ver Monte Ebeling has been my point of contact for the last 9years and has always been professional and kind in all my dealings with him. He has been very attentive to any and all my issues or problems until there is a resolution. More

Excellent service, great loaner car. Excellent service done in a timely manner. Good interaction with service manager Monte Ebling.. very nice loaner car. Service in a timely manner and c Excellent service done in a timely manner. Good interaction with service manager Monte Ebling.. very nice loaner car. Service in a timely manner and completed as promised. More

Thanks for your flexibility I appreciate the dealership working around my time constraints and schedule. Also, I appreciate the quality work on my SUV. My car is riding smooth I appreciate the dealership working around my time constraints and schedule. Also, I appreciate the quality work on my SUV. My car is riding smooth again. More

Great customer service I always deal with Monte. Thanks Monte for making me feel safe on the road. This is my second vehicle with Aldersons-Mercedes great experience. I always deal with Monte. Thanks Monte for making me feel safe on the road. This is my second vehicle with Aldersons-Mercedes great experience. More

Great customer service. Monty Ebeling said the car would be finished in a couple hours and it was finished ahead of time. The service staff are always helpful and friendly be finished in a couple hours and it was finished ahead of time. The service staff are always helpful and friendly More

Excellent prompt service! Excellent Service Excellent Staff. Appreciate the communications about the diagnoses. Price was good for the quality of work. Car was cleaned and det Excellent Service Excellent Staff. Appreciate the communications about the diagnoses. Price was good for the quality of work. Car was cleaned and detailed at the end of service ! More