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Mercedes-Benz of Marion

Marion, IL

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rated
4 Reviews

2604 W Deyoung St

Marion, IL

62959

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October 03, 2025

The dealership has been so helpful. I had a Mercedes I purchased from another dealer and chose to have it serviced here. I purchased another Mercedes from this dealer and they have alwa More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 06, 2025 -

Mercedes-Benz of Marion responded

Mel, thank you for your support and business! We are so happy to hear that our team has gone above and beyond during both sales and service visits. We look forward to seeing you again at Mercedes-Benz of Marion!

August 26, 2025

I dropped my car off and waited for them to complete the oil change in about 20 minutes. No complaints here. More

by Buick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 27, 2025 -

Mercedes-Benz of Marion responded

Thank you for coming to Mercedes-Benz of Marion! We look forward to working with you again in the future!

Aug 27, 2025 -

Buick responded

Great place to work with! Glad I bought my car here and do the maintenance there!

August 20, 2025

Customer service is top notch. One is greeted at the door and all the details of the service are handled with perfection. Work is done in a timely manner. More

by dgs2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Jones, a young lady at the service desk who delivered the car, Patrick Osteen who worked on the car.
Aug 22, 2025 -

Mercedes-Benz of Marion responded

Thank you for sharing this positive review! Customer care is our top priority, and it is great to hear that you are in good hands with our team. We appreciate your business and hope to see you again at Mercedes-Benz of Marion!

Aug 22, 2025 -

dgs2009 responded

You’re welcome. In this business climate it’s a pleasure to deal with a a firm that still treats the customer in such a positive manner. Keep up the good work.

November 19, 2023

We contacted Mercedes by email four times and by phone twice requesting interior photos or a video walk through of a vehicle that they only had 7 photos of the exterior. We received one response via email More

by RO2023
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Julian