Mercedes-Benz of Massapequa - Service Center

wonderfull experience Vivian, always a sweet heart. Ready to help you, quick response, great customer service. I always go to Massapequa for routine service. Great dealer. Vivian, always a sweet heart. Ready to help you, quick response, great customer service. I always go to Massapequa for routine service. Great dealer. Nice people. I will recommend this dealer. Go for Vivian More

Top Notch Service Dwayne has an outstanding attitude that makes the visit to Mercedes more pleasant! Vivian exemplifies pure excellence in customer service, Vivian and Dwayne has an outstanding attitude that makes the visit to Mercedes more pleasant! Vivian exemplifies pure excellence in customer service, Vivian and Dwayne works so well side by side, and this is important in an environment such as theirs, where being a team player means so much. As a customer, it's nice to see the teamwork, including Frank. More

Very impressing Everyone is very friendly, welcoming and helpful. I know that my car is in good hands and no matter what I bring my car in for everyone is always maki Everyone is very friendly, welcoming and helpful. I know that my car is in good hands and no matter what I bring my car in for everyone is always making the effort to resolve the problem. I truly appreciate the great service provided. More

Thank goodness for the Tire Warranty! I called to make an appointment for yet another flat tire (thank you Long Island roads) and the dealership was very accommodating. They were able to g I called to make an appointment for yet another flat tire (thank you Long Island roads) and the dealership was very accommodating. They were able to get me in in just a few hours. More

Thank you Frank Frank was swift and professional. He made my visit painless. He took care of everything including getting me a loaner when I wasn't sure I needed it. Frank was swift and professional. He made my visit painless. He took care of everything including getting me a loaner when I wasn't sure I needed it. More

Service Great service and got a loaner which made things much easier. They were very friendly and explained everything that needed to be done. Made me Ware of Great service and got a loaner which made things much easier. They were very friendly and explained everything that needed to be done. Made me Ware of all issues. More

Great Service I would definitely recommend this dealership. I have always received excellent and courteous service, both from my sales rep George Murdoch and my ser I would definitely recommend this dealership. I have always received excellent and courteous service, both from my sales rep George Murdoch and my service rep Bruce Kitchens. More

Effective Service Jay is awesome!! He listens and gives the options available. We were able to drop the car, get a loaner, get the problem fixed all within one day. Jay is awesome!! He listens and gives the options available. We were able to drop the car, get a loaner, get the problem fixed all within one day. More

Service My sensor for tires kept going on - kept reading low tire I am very satisfied with my service fixed and thrilled with new tires and service My sensor for tires kept going on - kept reading low tire I am very satisfied with my service fixed and thrilled with new tires and service More

Great Service and Accommodations. I first dreaded the thought of a lengthy wait, but Bruce got my service done much quicker than first expected. He really made bringing my vehicle in I first dreaded the thought of a lengthy wait, but Bruce got my service done much quicker than first expected. He really made bringing my vehicle in for service pleasant. More