Mercedes Benz of Medford - Service Center

All issues were taken care of, questions answered. Staff was courteous and ever willing to help in whatever ways necessary. In fact, they went out of their way to see to our needs under difficult pers Staff was courteous and ever willing to help in whatever ways necessary. In fact, they went out of their way to see to our needs under difficult personal circumstances. Couldn't have asked for more attentive, caring and professional interactions with both the service and financial staff. Extra thanks and appreciation to Hugo and Dan! More

When my RV acted up while on a trip to see my family, this company let me stay overnight on their back lot and then got me on the road again by midday, despite already having a full calendar. They coul this company let me stay overnight on their back lot and then got me on the road again by midday, despite already having a full calendar. They couldn't have been more kind. More

I happily taken aback by the “loaner” they had ready for me, I didnt even ask. They fit my husbands 550sl for a minor problem without question. I am happily pleased with this Mercedes dealership, I will co me, I didnt even ask. They fit my husbands 550sl for a minor problem without question. I am happily pleased with this Mercedes dealership, I will continue to service with Mercedes of Medford More

Service advisor Rachel was professional and efficient and kept me informed as to the progress on their analysis of the apparent problem with the “driver assist” electronics on my Airstream 19 RV. Having exp kept me informed as to the progress on their analysis of the apparent problem with the “driver assist” electronics on my Airstream 19 RV. Having experienced similar issues with my 2021 Subaru, I was more understanding of MB Medford’s keeping my RV for four workdays in their extensive efforts to duplicate the conditions that caused the messages that had appeared on my driver display. Same thing happened with my Subaru dealer. One could think that car manufacturers are rolling out systems that are not yet perfected! More

I had an A service done today with service advisor Rachael Heskett. Rachael did a friendly and seamless service experience that included a loaner vehicle. Five stars! Rachael Heskett. Rachael did a friendly and seamless service experience that included a loaner vehicle. Five stars! More

This dealership is A-1. .Great service and always listens to their customers comments.Their employees are always eager to please the customers.. .Great service and always listens to their customers comments.Their employees are always eager to please the customers.. More