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Mercedes-Benz of Miami

Miami Gardens, FL

Overview
Reviews
Vehicles
4.2
594 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 594 reviews

July 01, 2023

Great Custmer service, comfortable waiting room with hot and cold drinks and they deliver exactly what the car need, the car always drive better after a visits to the dealer More

by david
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin
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Jul 05, 2023 -

Mercedes-Benz of Miami responded

We are pleased to hear you had such a positive experience with us, David! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

Very helpful and professionalism from Stefano simionescu. .from the time I walked in until the time I left answering all my questions and believe me were a lot More

by kostas842
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stefano simionescu
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Jul 03, 2023 -

Mercedes-Benz of Miami responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jul 05, 2023 -

kostas842 responded

I would like some additions ( light projectors)to my car but I don’t know the prices

June 24, 2023

The service was fine. What I didn’t like was that when I called to make the appointment I was lied to and the person told me I couldn’t get a loaner if my service was not More

by Xssmall
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jun 27, 2023 -

Mercedes-Benz of Miami responded

Hi, we are disappointed by your experience at Mercedes-Benz of Miami. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0147. We hope to hear from you.

June 22, 2023

Muy buena atención,principalmente por Andy la persona que me atendió y me pudo resolver mis problemas,todos deberían tener la misma ética de trabajo que el. More

by Diablaroxy161987
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy
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Jun 26, 2023 -

Mercedes-Benz of Miami responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

June 16, 2023

Everything was top notch. My car had problems that were solved in a short period. Thank you very much More

by nffoarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen
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Jun 20, 2023 -

Mercedes-Benz of Miami responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 15, 2023

I got an appointment very fast, Carlos was very nice and professional, he answered all my questions. More

by yoly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CARLOS GUERRERO
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Jun 19, 2023 -

Mercedes-Benz of Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2023

Everything is always clean and cool. It is easy to schedule an appointment and turn your vehicle over to the staff. Return of your vehicle is also handled efficiently. More

by Jseiden
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caesar Leon
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Jun 19, 2023 -

Mercedes-Benz of Miami responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 11, 2023

I was sold a van with redshield warranty and they never cover any repairs. It’s my first Mercedes-Benz and my last. More

by santydelcamino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mercedes-Benz
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Jun 15, 2023 -

Mercedes-Benz of Miami responded

Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (305) 707-0147 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 11, 2023

Appalling diagnosis. Didn’t solve the problem with the vehicle. For something very simple wanted to charge expensive service. More

by Guille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know service employee
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Jun 15, 2023 -

Mercedes-Benz of Miami responded

Hi Guille, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (305) 707-0147.

June 10, 2023

Took my car in for service and it was a very smooth and easy process. I got an Uber back to my office and got picked up in time to get my vehicle. They even cleaned the back seat of my vehicle at no cost. More

by CML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont recall
Report | Print
Jun 14, 2023 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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