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Mercedes-Benz of Miami

Miami Gardens, FL

4.2
597 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 597 reviews

June 11, 2023

Appalling diagnosis. Didn’t solve the problem with the vehicle. For something very simple wanted to charge expensive service. More

by Guille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know service employee
Jun 15, 2023 -

Mercedes-Benz of Miami responded

Hi Guille, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (305) 707-0147.

June 11, 2023

I was sold a van with redshield warranty and they never cover any repairs. It’s my first Mercedes-Benz and my last. More

by santydelcamino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mercedes-Benz
Jun 15, 2023 -

Mercedes-Benz of Miami responded

Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (305) 707-0147 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 10, 2023

Took my car in for service and it was a very smooth and easy process. I got an Uber back to my office and got picked up in time to get my vehicle. They even cleaned the back seat of my vehicle at no cost. More

by CML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont recall
Jun 14, 2023 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 07, 2023

I had a great experience purchasing a G-550, salesman Nelson was very professional, the deal was done quickly. More

by novacareagency
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson
Jun 12, 2023 -

Mercedes-Benz of Miami responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2023

It was a nice experience,Hugo bowen helped with all my questions and the functioning of the vihicle ,He was well knowledgeable about the car,I do like the way he treaded me. thanks. some question d More

by sebastiangamon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Bowen
Jun 12, 2023 -

Mercedes-Benz of Miami responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

June 05, 2023

The service manager, Mr. Richardson is amazing. He is very conscious of providing excellent customer satisfaction and service and extremely patient, compassionate and caring. More

by cassles905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
Jun 07, 2023 -

Mercedes-Benz of Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 04, 2023

did not put my car back together the Right way just tried to talk to tech but he did not know his job you can say the car is old fix like I brought it in More

by bear2632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
Jun 07, 2023 -

Mercedes-Benz of Miami responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Miami. Please call our General Manager at (305) 707-0147 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 03, 2023

My case is a brand new GLB 250 black with 8 months old: 1.) They charged me for a new Battery as the old one was DEAD in only 8 months Alen said: "Brother, you forgot lights on during the night. That's i More

by fcristilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alen and his Director
Jun 05, 2023 -

Mercedes-Benz of Miami responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Miami take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

June 02, 2023

Experience was exceptional, staff knowledgeable and helpful, showroom stunning. Highly recommend this Mercedes-Benz dealership. More

by dryenderdom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Cabrera
Jun 06, 2023 -

Mercedes-Benz of Miami responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 01, 2023

Ashley was lovely, very professional and helped me a lot to get a payment according to what I could afford. everything was excellent More

by Víctor@1964@
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 05, 2023 -

Mercedes-Benz of Miami responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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