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Mercedes-Benz of Miami

Miami Gardens, FL

4.2
594 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 594 reviews

May 28, 2023

Muy mala atencion escribi un review y no me han contestado aun se nota la falta de profesionalidad ojala esto llegue a los dueños de la mercedes benz para q hagan una revision del personal me sient More

by padrinoeduar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashley y el financista
May 31, 2023 -

Mercedes-Benz of Miami responded

Hola, lamentamos su experiencia con nosotros aquí, pero nos complace que haya traído esto a nuestra atención. Nuestro gerente general desea ayudarlo a cambiar su experiencia. Si está dispuesto, comuníquese con nuestro gerente general al (305) 707-0147 para analizar qué podemos hacer para ayudarlo.

May 27, 2023

I had a great experience. I bought out my lease. My sales person Simona was extremely helpful. More

by Shanekam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simona
May 27, 2023 -

Shanekam responded

Great experience

May 24, 2023

Excellent servicie and a very professional Team. Thank you very much Carlos Guerrero. Great experience. More

by Rafael Badell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Guerrero
May 29, 2023 -

Mercedes-Benz of Miami responded

Hi Rafael, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 24, 2023

La peor atencion y poco profesionalismo de parte de la vendedora y el financista que le redoblaron la oferta a mi esposa y la trataron en mala forma no le dieron la atencion merecida como cliente la dejar More

by padrinoeduar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashley y el financista
May 29, 2023 -

Mercedes-Benz of Miami responded

Hola, gracias por tomarse el tiempo para salir de nosotros comentarios. Nos gustaría tener la oportunidad de compensarlo, así que si está dispuesto, comuníquese con nuestro gerente general al (305) 707-0147. Esperamos saber de usted.

May 22, 2023

We finance two cars the dealers were great but when it comes to the service at the dealer, agency, I wasn’t happy at all. I was disappointed and the service wasn’t good. More

by DavidSwisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ignacio Cidad
May 22, 2023 -

DavidSwisa responded

We finance two cars the dealers were great but when it comes to the service at the dealer, agency, I wasn’t happy at all. I was disappointed and the service wasn’t good.

May 19, 2023

Excellent service and professional Team. Thank you Julian Sanchez. Great experience. Again, thanks a bunch! More

by JC
Recommend Dealer
Yes
Employees Worked With
Julian Sanchez
May 22, 2023 -

Mercedes-Benz of Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

The dealership was patient with our being out of the country and charged what we believe are very fair rates for the service rendered. Most importantly, they appear to have fixed the problem. More

by Seatrex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 18, 2023 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 13, 2023

Poor communication, delay in completing the job,, returned the vehicle to me and the tire alignment was off and air conditioner not working. The location is convenient and service staff friendly, I More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Just
May 17, 2023 -

Mercedes-Benz of Miami responded

Hi Nick, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Miami take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (305) 707-0147 -- we hope to hear from you soon.

May 10, 2023

The problem was sold in 1 day ! Thank you very much Carlos ! We got new tires installed and we’re driving again in the beautiful Mercedes ! More

by IRINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
May 14, 2023 -

Mercedes-Benz of Miami responded

Hi Irina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2023

Fransico and Joshua were so helpful and really tried to make the process quick and easy More

by Alexisdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fransico, Joshua
May 12, 2023 -

Mercedes-Benz of Miami responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Miami! Don't hesitate to call us if you ever need anything. Be safe on the road!

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