Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of Miami

Miami Gardens, FL

Overview
Reviews
Vehicles
4.2
597 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
Contact Dealership

1200 NW 167 Street

Miami Gardens, FL

33169

Directions

By Type

Showing 597 reviews

June 01, 2023

I had a great experience with the car salesman. He took time to explain the whole buying process. More

by Marc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Jun 05, 2023 -

Mercedes-Benz of Miami responded

Hi Marc, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

Daphnie the sales representative made everything feel easy. Thank you for all the help and information. Very knowledgeable and friendly. More

by Zion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daphnie
Report | Print
Jun 05, 2023 -

Mercedes-Benz of Miami responded

Hi Zion, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 28, 2023

Terrible service! The sales woman was completely lost when I asked her questions after the financian guy brought me an exaggerated deal. Not to mention he ran a second More

by Stephanie Castellanos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashely and Financial Department
Report | Print
May 31, 2023 -

Mercedes-Benz of Miami responded

Hello Stephanie, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

May 28, 2023

Muy mala atencion escribi un review y no me han contestado aun se nota la falta de profesionalidad ojala esto llegue a los dueños de la mercedes benz para q hagan una revision del personal me sient More

by padrinoeduar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashley y el financista
Report | Print
May 31, 2023 -

Mercedes-Benz of Miami responded

Hola, lamentamos su experiencia con nosotros aquí, pero nos complace que haya traído esto a nuestra atención. Nuestro gerente general desea ayudarlo a cambiar su experiencia. Si está dispuesto, comuníquese con nuestro gerente general al (305) 707-0147 para analizar qué podemos hacer para ayudarlo.

May 27, 2023

I had a great experience. I bought out my lease. My sales person Simona was extremely helpful. More

by Shanekam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simona
Report | Print
May 27, 2023 -

Shanekam responded

Great experience

May 24, 2023

Excellent servicie and a very professional Team. Thank you very much Carlos Guerrero. Great experience. More

by Rafael Badell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Guerrero
Report | Print
May 29, 2023 -

Mercedes-Benz of Miami responded

Hi Rafael, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 24, 2023

La peor atencion y poco profesionalismo de parte de la vendedora y el financista que le redoblaron la oferta a mi esposa y la trataron en mala forma no le dieron la atencion merecida como cliente la dejar More

by padrinoeduar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashley y el financista
Report | Print
May 29, 2023 -

Mercedes-Benz of Miami responded

Hola, gracias por tomarse el tiempo para salir de nosotros comentarios. Nos gustaría tener la oportunidad de compensarlo, así que si está dispuesto, comuníquese con nuestro gerente general al (305) 707-0147. Esperamos saber de usted.

May 22, 2023

We finance two cars the dealers were great but when it comes to the service at the dealer, agency, I wasn’t happy at all. I was disappointed and the service wasn’t good. More

by DavidSwisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ignacio Cidad
Report | Print
May 22, 2023 -

DavidSwisa responded

We finance two cars the dealers were great but when it comes to the service at the dealer, agency, I wasn’t happy at all. I was disappointed and the service wasn’t good.

May 19, 2023

Excellent service and professional Team. Thank you Julian Sanchez. Great experience. Again, thanks a bunch! More

by JC
Recommend Dealer
Yes
Employees Worked With
Julian Sanchez
Report | Print
May 22, 2023 -

Mercedes-Benz of Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

The dealership was patient with our being out of the country and charged what we believe are very fair rates for the service rendered. Most importantly, they appear to have fixed the problem. More

by Seatrex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
May 18, 2023 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

1
...
14
15
16
...
60