Mercedes-Benz of Miami

Great dealer great staff easy transaction deal manny Fernandez was great at explaining the vehicle smooth transaction all the way Fernandez was great at explaining the vehicle smooth transaction all the way More

Made an appointment for a loaner vehicle with my appointment & upon arrival no loaner vehicle was readily accessible for me to drop my vehicle & leave ..Also I was told I was going to get a ride ho appointment & upon arrival no loaner vehicle was readily accessible for me to drop my vehicle & leave ..Also I was told I was going to get a ride home and that was also a problem. I was told to wait for someone to drive me home 🏡 & they never showed & I had to wait over 30 minutes after asking repeatedly where the ride was …My son decided to send an Uber for me . I’m very dissatisfied with the help I was given at this dealership. I’m suprised..For Mercedes to be unorganized like this . I got better treatment @ Lexus . More

Great service . Very professional . On time and very ontop of everything . Cleaned my car too Very professional . On time and very ontop of everything . Cleaned my car too More

He is very helpful, honest and efficient. It’s the third time we buy a car from him . It’s the third time we buy a car from him . More

In this occasion I was helped by Andy García. He was awesome and very knowledgeable. He answered all the questions I had to satisfaction. Once again, this team delivered a great service. He was awesome and very knowledgeable. He answered all the questions I had to satisfaction. Once again, this team delivered a great service. More

Terrible service from Ignacio and MB. Vehicle was stolen and recovered, so tech was supposed to check the car over for damages, they replaced 2 tires and brakes and returned the car to me Vehicle was stolen and recovered, so tech was supposed to check the car over for damages, they replaced 2 tires and brakes and returned the car to me.. with bumper falling off, interior panels ripped off by the thieves and a scratch on the door. How does a Mercedes tech miss that?? After many apologies Ignacio sent flatbed to retrieve my car, now 3 days later and I've heard nothing. Today Ignacio says "What, the body shop estimator never got in contact with you? I told him to call you right away, I guess he didn't hear me" Can't believe management at MB allows this xxxx to happen.. Paul T More

I recommend this dealer to anyone that need a good service. Great service and professional staff. Very good location. service. Great service and professional staff. Very good location. More

Great Service department and Ignacio my service specialist. Great job with my car alignment. Thank You specialist. Great job with my car alignment. Thank You More

The best dealer in Miami and the best costumer service whit happy employees I will come back whit happy employees I will come back More

Mr. Austin was both friendly and professional. He thoroughly explained the needed maintenance for my vehicle. He also presented the repairs needed and suggested them in a tiered manner in order for m thoroughly explained the needed maintenance for my vehicle. He also presented the repairs needed and suggested them in a tiered manner in order for my car to reach optimal performance. Mr. Austin kept me updated via voicemail, email, and text. More