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Mercedes-Benz of Miami

Miami Gardens, FL

4.2
594 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 594 reviews

March 28, 2023

I highly recommend Mercedes-Benz of Miami, they were a pleasure to deal with and the entire sales process was excellent. Gus Giral was great and far exceeded expectations, making sure that I was fully com More

by Canesfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Giral was a pleasure to deal with.
Apr 01, 2023 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.

March 23, 2023

As long as you’re on top of checking in with your assigned person when you arrive, the service appointment will happen. Twice, I was told to sit down and my name would be called and that never happen More

by Dream car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure.
Mar 27, 2023 -

Mercedes-Benz of Miami responded

Thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 23, 2023

Excellent thank for all , especial Gustavo and Rafael and very happy incredible good 5 stars More

by Eduardo Zambrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo and Rafael
Mar 27, 2023 -

Mercedes-Benz of Miami responded

We are pleased to hear you had such a positive experience with us, Eduardo! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2023

Rafael was very nice, but that is the only good thing about this service department. When calling to make the appointment to correct a manufacture recall, they could not give me a time line of how long More

by FLKim
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael
Mar 29, 2023 -

Mercedes-Benz of Miami responded

Thank you, for reaching out to us. Your opinion plays an integral part in our customer service. If you would be willing to give us another chance in the future, please reach out to our General Manager at (305) 707-0147. We would appreciate the chance to turn your experience around.

March 21, 2023

I highly recommend visiting the Miami branch. The staff members were extremely welcoming and knowledgeable. The showroom was clean and well-lit. More

by Vitalii
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
Mar 24, 2023 -

Mercedes-Benz of Miami responded

Hi Vitalii, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 20, 2023

Best experience I've ever had in a dealership service department. ..... Quick, efficient, educated people and very sweet managers. Though the sales department is rude, disrespectful etc (I bought my More

by Ana Bruges Casanova
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie (From the honda dealer)
Mar 23, 2023 -

Mercedes-Benz of Miami responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 20, 2023

Clean and neat. Nice ambient and well treat by the seller. Financial process took less than expected. More

by Maybel Valdes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Fernandez
Mar 23, 2023 -

Mercedes-Benz of Miami responded

Hi Maybel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2023

Very professional and courteous. Very clean. The gentleman that greeted me spot on. Pleasant experience. More

by raul123
Purchase Time
Recommend Dealer
Yes
Employees Worked With
All of them
Mar 20, 2023 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 13, 2023

My overall experience was phenomenal i received my dream car with professional treatment. And received two gifts from the Benz store. More

by Robin L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin was my salesman
Mar 17, 2023 -

Mercedes-Benz of Miami responded

Hi Robin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2023

Very professional dealership. My service advisor was very pleasant, friendly and quite attentive to my needs. I was not pressured into unnecessary service. I needed transportatio More

by Christine Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Garcia
Mar 14, 2023 -

Mercedes-Benz of Miami responded

Hi Christine, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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