Mercedes-Benz of Miami

I had the pleasure of working with Daniel Ferreira and I was blown away by his level of professionalism and friendly personality. He was quick to respond to any questions I had and made the car buying proce was blown away by his level of professionalism and friendly personality. He was quick to respond to any questions I had and made the car buying process seamless. He was knowledgeable and understanding of my needs as a newcomer to the United States and he even showed a deep appreciation for Brazilian culture which made me feel right at home. I would highly recommend Daniel to anyone looking to purchase a vehicle in Miami and in need of a supportive and communicative salesperson. More

Cesar was amazing and he did an amazing job. I will highly recommend him in the future. I will highly recommend him in the future. More

The dealer was very clean professional kind honest my service was satisfied the valet was very prompt service was satisfied the valet was very prompt More

I would definitely like to highlight the tireless service provided by Mr. Ignacio Cidad (Assistant Service Manager of Mercedes-Benz of Miami Miami Gardens). He always immediately took care of our requests ve provided by Mr. Ignacio Cidad (Assistant Service Manager of Mercedes-Benz of Miami Miami Gardens). He always immediately took care of our requests very personally. No question was too much and did everything to satisfy his customers! He was always available and answered our calls as soon as possible. It's not easy to have such positive experiences in Miami. Thank you very much Ignacio Cidad. Realtor Soner Aygun & Realtor Maggie Oertel-Ayguen - Miami More

The worst dealership! I highly recommend no one eve purchasing or services their car there. Cesar in particular was unhelpful, vindictive, and made me feel uncomfortable. I highly recommend no one eve purchasing or services their car there. Cesar in particular was unhelpful, vindictive, and made me feel uncomfortable. More

I truly hated my experience with Mercedes Benz! I’ve owned vehicles from NISSAN and TELSA and this service I received was the absolutely WORST! I couldn’t get a appointment for a week out and not m I’ve owned vehicles from NISSAN and TELSA and this service I received was the absolutely WORST! I couldn’t get a appointment for a week out and not mention NO LOANERS AVAILABLE. Ive already brought my vehicle in for the same issue A couple months ago where my advisor Ignacio stated if I do the full service it should be resolved and paid almost 1k ! Well it wasn't and went the issue happened again I had to pay another $500 to get it fixed! I was treated like another number at this place where I had high expectations as to being such a luxury brand. I don’t usually write reviews but I just need them to know this place service sucks and hated every moment of it! More

The customer service is very well, the time for attention is good. The employees are respectful. is good. The employees are respectful. More

The customer service is much better than the one in Fort Lauderdale. I went there once to check out my G class, no service at all. They didn’t even wash your car if you don’t spend money on them. Now I only Lauderdale. I went there once to check out my G class, no service at all. They didn’t even wash your car if you don’t spend money on them. Now I only go to Miami dearlership. I like the staff. Especially Carlos, he really cares the customers! More

This dealership is awesome and my sales rep Melvin and service person Angel provided good quality customer service. service person Angel provided good quality customer service. More

Great service and very professional. Cesar and the staff go above and beyond to help and I am very appreciative Cesar and the staff go above and beyond to help and I am very appreciative More