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Mercedes-Benz of Miami

Miami Gardens, FL

Overview
Reviews
Vehicles
4.2
594 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 594 reviews

December 26, 2022

Everyone was very helpful. I had a great experience. Service was fast and accommodating. I will be returning for all my service needs in the future. More

by rmb215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ignacio
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Dec 28, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 23, 2022

Excellent dealear and the sales person is the better. The attention is fast and the credit More

by Aarm1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salem
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Dec 26, 2022 -

Mercedes-Benz of Miami responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 21, 2022

Melvin Cabrera made the experience of purchasing a new convertible both exciting and very easy. It was a pleasure to do business with the dealership. More

by JD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Cabrera
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Dec 22, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your kind review; we are happy to pass along your comments to Melvin here at Mercedes-Benz of Miami! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 20, 2022

Great service right on point, very professional and amazing customer service from start to end. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Leon
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Dec 22, 2022 -

Mercedes-Benz of Miami responded

Hi David, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

December 16, 2022

Best service and attention ever recommend 💯 to all my friends and family thank you all More

by Yanetsibergel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ignacio cidad
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Dec 19, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.

December 14, 2022

Dealership management was sleazy and unimpressive. Felt bad for sales person- Daphne who was amazing- she couldn’t have been better. The Mercedes experience is not what it used to be though. What a di More

by William.johnson
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Daphne
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Dec 18, 2022 -

Mercedes-Benz of Miami responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Miami. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0147 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 14, 2022

Good customer service and detail attention. Manny Fernandez good representative at this location. Looking forward to do business again. More

by Norman Sepulveda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Fernandez
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Dec 19, 2022 -

Mercedes-Benz of Miami responded

Hi Norman, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

Perfect experience. The gentleman who took care of me, Rafael Marzo, was exemplary. Knowledgeable, courteous and patient. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Marzo
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Dec 15, 2022 -

Mercedes-Benz of Miami responded

Hi Tony, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 11, 2022

Great prompt ,professional and courteous service by Gus The best service advisor I’ve ever had the pleasure of dealing with Thank you More

by Usmcnobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
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Dec 11, 2022 -

Usmcnobs responded

One word AWESOME

Dec 14, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 09, 2022

always very long. The employees who meet are rude. The employees who give the car are also very rude. More

by Yury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ignacio
Report | Print
Dec 12, 2022 -

Mercedes-Benz of Miami responded

Hello, We appreciate you taking the time to leave us a response, Yury! Please call our General Manager at (305) 707-0147 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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