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Mercedes-Benz of Miami

Miami Gardens, FL

4.2
594 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 594 reviews

October 28, 2022

Jhousse provided exceptional service. First to greet us at the door. Showed us current inventory. Checked the system for incoming inventory. And helped us close on a lease for my new 2022 More

by JPEREZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhousse Riera Flores, Lisa Parasrami
Nov 05, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 24, 2022

Worst service ever, one week took a regular maintenance so I spent a week without a car and in order to get to work I had to bother other people, to make matters worse the car was returned very dirty. More

by Judith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar Leon
Nov 01, 2022 -

Mercedes-Benz of Miami responded

Hi Judith, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

October 24, 2022

Beautiful dealership. Wish it was closer to Bal Harbor area. My salesman went above and beyond to accommodate me More

by lillyishay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Nov 01, 2022 -

Mercedes-Benz of Miami responded

Hi Lillyishay, thank you so much for your positive comments about Mercedes-Benz of Miami! Please let us know if there is anything else we can do for you; we are more than happy to help!

Nov 01, 2022 -

lillyishay responded

disappointed that i didn’t get the 4th tire for $1 as the email came in the next day from my car service and purchase Can my Amex bill be adjusted so i don’t take this up with Amex disputes? Lilly Gad Ishay 9178861160

October 23, 2022

Irina was super. She found me the perfect car and kept me informed every step of the way More

by JH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irina
October 22, 2022

Great service. Simple scheduling. No hassle. Provided drop off and pick up transportation. Service rep Alen was amazing. More

by Xxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen, Lisa Parasrami
Oct 28, 2022 -

Mercedes-Benz of Miami responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 21, 2022

Had a service appointment at 7am on Tuesday. Service manager finally greeted me at 7:40am. Was told the repair would take 1-2 days. Called in Thursday at 12:04 because I’d never heard from the d More

by GflP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos
Oct 28, 2022 -

Mercedes-Benz of Miami responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Miami. We have shared your experience with our management team for review and follow up.

October 20, 2022

Very professional. Punctual in the time-frame promised to evaluate my vehicles diagnosis. Staff is phenomenal. More

by drayeshamcclain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renaldo, Roadside Mechanic, Lisa Parasrami
Oct 27, 2022 -

Mercedes-Benz of Miami responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 20, 2022

I like the service at Miami Mercedes Benz. I would like to give special thanks to Carlos Guerrero. He always goes x-tea miles to keep me going to Mercedes. More

by Alvaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Guerrero
Oct 27, 2022 -

Mercedes-Benz of Miami responded

Hi Alvaro, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

October 19, 2022

Excellent attention. I am super happy with the person who takes care of me, Mr. Andy More

by cynthiamilla1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Oct 26, 2022 -

Mercedes-Benz of Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 11, 2022

My service agent Andy Garcia was very helpful in helping me getting my car done as soon as possible More

by jiglesias594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Garcia
Oct 17, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Oct 17, 2022 -

jiglesias594 responded

OK Thank you !!!

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