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Mercedes-Benz of Miami - Service Center

Miami Gardens, FL

4.2
289 Reviews

289 Reviews of Mercedes-Benz of Miami - Service Center

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August 19, 2022

My Service Advisor Carlos was very helpful and provided excellent service. Thank you so much for your outstanding service and be patient with me. More

by dslewis1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 24, 2022 -

Mercedes-Benz of Miami responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2022

Excelente Customer service representative and great advise for other services needed for my car 🚘 greatly apréciate More

by Klaudiaserpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar leon
Aug 22, 2022 -

Mercedes-Benz of Miami responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 14, 2022

Great experience every time. Great staff, great service experience. All service needs are resolved and any issues found are communicated along with recommendations. Feel very we More

by Edbosshog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Casio and service tech
Aug 19, 2022 -

Mercedes-Benz of Miami responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Miami. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 11, 2022

Basic maintenance was completed. However electrical repair was not completed.Service rep was responsive.Low bar met. More

by ddavenport11Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
Aug 15, 2022 -

Mercedes-Benz of Miami responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Miami take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (305) 707-0147. We would appreciate the chance to turn your experience around.

August 11, 2022

Very friendly service. My car is always taken care of well and loves to spa day at the dealer. Always clean. Relatively fast service but always with a smile. I love to shop More

by karyntodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garcia, andy
Aug 16, 2022 -

Mercedes-Benz of Miami responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2022

Had several bad experiences with service with previous service advisors and even the service Manager but the current service advisor Joel seems to be pretty good so far and responsive. I have not had to d More

by KT
Recommend Dealer
No
Employees Worked With
Joel
Aug 12, 2022 -

Mercedes-Benz of Miami responded

Thank you for taking the time to share your feedback with us. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Miami

August 07, 2022

Excellent service ,very very good dealership I’m very very happy. I will recommend my friends to come to this dealership. More

by Aleksandr Goldshmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 09, 2022 -

Mercedes-Benz of Miami responded

Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Miami. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 04, 2022

Good service, job was done right on time, free lift to my office. Manager and service rep. very helpful as always. More

by Safatrading
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Lopez and Rafael Marzo
Aug 07, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 02, 2022

la atencion y el trato de Gus Cosio el Advisor de Spriter es insuperable llevo 10 anos con el y su profesionalismo es incomparable More

by ezelmontenegro40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Cosio
August 02, 2022

Very friendly, extremely professional. Dealership facilities is a class act. Service advisor Alen treat us with most respect possible More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen
Aug 04, 2022 -

Mercedes-Benz of Miami responded

Hello Mark, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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