Mercedes-Benz of Miami - Service Center

Good attention and costumer service Fax service, Super Nice the employees Im happy, and satisfecha Nice the employees Im happy, and satisfecha More

The waiting times to pickup my car was more than 1 hour. The car wash was poor The car wash was poor More

Todo el personal es atento y profesional cumpliendo las expectativas buena atencion siempre cuando voy expectativas buena atencion siempre cuando voy More

Rude team. No effort made with me no thank you. A simple smile would suffice. No effort made with me no thank you. A simple smile would suffice. More

Muy profesionales, en especial Andy García excelente servicio, seriedad en el trabajo y atención rápida, muy recomendado. servicio, seriedad en el trabajo y atención rápida, muy recomendado. More

Good service , fair price. However, Don’t use there online system to set appointments was turned away even though I had scheduled an appointment. Was told system doesn’t know s However, Don’t use there online system to set appointments was turned away even though I had scheduled an appointment. Was told system doesn’t know shop schedule. Other wise okay experience. More

Convenient with friendly staff and great service. The turn over time frame for service is very fast. Overall very efficient. The turn over time frame for service is very fast. Overall very efficient. More

I was very Impressed with Rafael Marzo, he knew right of way of the problem from my car. and the time that the dealer took to fix the problem, thank you way of the problem from my car. and the time that the dealer took to fix the problem, thank you More

The worst service experience I've ever had as a MB owner for over 25 years. Went in for a warranty repair for a 2020 GLE and was told that my car was in an accident and that I repainted the front bumper of for over 25 years. Went in for a warranty repair for a 2020 GLE and was told that my car was in an accident and that I repainted the front bumper of the car which never happened. They charged me over $600 for a diagnostic fee and wanted to then charge me almost $4,000 to fix a warranty item. I then took the car to MB of Bonita Springs and they fixed the issue with no cost to me. Do not ever go to MB of Miami for anything. More

Your service department is horrible. My car was there for over a week. I did not received any service or diagnostic until I personally stopped by to inquire. I removed my car from your My car was there for over a week. I did not received any service or diagnostic until I personally stopped by to inquire. I removed my car from your service dept. Had it towed to be service . More