Mercedes-Benz of Midland - Service Center

I just wanted to say I’m very happy and pleased with the customer service we always get here at Mercedez. Arthur Montoya always makes sure to lead us in the right directions with our vehicles when it comes customer service we always get here at Mercedez. Arthur Montoya always makes sure to lead us in the right directions with our vehicles when it comes up to getting certain things done. He never disappoints. We always get great customer service here from everyone else as well, from the minute we pull up. Mercedes is the place to be to be taken care of correctly. Oh and did I mention, their the fastest too. Always in and out. And if for some reason we have to wait for parts. It’s always still done within the same week. Love it here at Alderson Mercedez. Thank u Arthur for always taking care of us ! More

Went in on a Saturday to have a diagnostic looked at. Didn’t have an appointment but they jumped right on it and took care of the problem by replacing the auxiliary battery. Very friendly and prompt se Didn’t have an appointment but they jumped right on it and took care of the problem by replacing the auxiliary battery. Very friendly and prompt service !!! More

Kristen Baker was excellent.She was pleasant and took Kristen Baker was excellent. She was pleasant and took care of me and the car. Everything was great, from the ride to and from home to paying Kristen Baker was excellent. She was pleasant and took care of me and the car. Everything was great, from the ride to and from home to paying the bill More

Excellent service, always consistent! Everyone at Alderson is always helpful, thank you for the A1 service! Always appreciate the whole staff at Alderson Benz! Thank you! Alderson is always helpful, thank you for the A1 service! Always appreciate the whole staff at Alderson Benz! Thank you! More

Very pleased with the professionalism and being updated frequently with the progress of repair. Isaac also was helpful getting recall parts ordered so all things could be done at once. frequently with the progress of repair. Isaac also was helpful getting recall parts ordered so all things could be done at once. More

Very professional, Great attitude, Great communication i’m very satisfied. Thank You Arthur Montoya and Isaac Espinoza You guys are super awesome. I highly recommend. i’m very satisfied. Thank You Arthur Montoya and Isaac Espinoza You guys are super awesome. I highly recommend. More

Arthur Montoya and the staff at Alderson are the best when it comes to servicing your vehicle! They are fast, efficient, and friendly! I would recommend them to all my family and friends. when it comes to servicing your vehicle! They are fast, efficient, and friendly! I would recommend them to all my family and friends. More

Excellent customer service.Cleanliness is 5 stars.The Excellent customer service. Cleanliness is 5 stars. The overall experience is smooth and hassle free. Thank you so much Alderson European motors. Excellent customer service. Cleanliness is 5 stars. The overall experience is smooth and hassle free. Thank you so much Alderson European motors. Good luck! Keep going!! More

Service and maintenance is an absolute breeze with Alderson European Motors Midland! The best feeling is being able to trust that there are people who truly want to assist you with any vehicle issues. Alderson European Motors Midland! The best feeling is being able to trust that there are people who truly want to assist you with any vehicle issues. More

Service team provided excellent service! The vehicle was taken care of in a timely manner and I was treated very well by the service advisor. taken care of in a timely manner and I was treated very well by the service advisor. More