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Mercedes-Benz of Midland - Service Center

Midland, TX

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92 Reviews

92 Reviews of Mercedes-Benz of Midland - Service Center

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March 07, 2019

Service Visit I have been a long time customer of Alderson Mercedes in Midland. I’d happy to say that the service department has improved all around over the last f More

by Mobat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur, Dakota, Brook
March 06, 2019

Drives like new! Our Service Advisor, Dakota Hampton, is excellent at listening to concerns, explaining findings with no pressure, and maintaining service status from More

by LJohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Hampton
February 05, 2019

Excellent experience. Defenitely recommend this dealership and their team to anyone looking to purchase a new vehicle. The service department is absolutely the best I have More

by Nelia123.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Montoya
January 25, 2019

Stay with it until complete Jimmy Radwanski stayed with my problem until it was complete. My car is working perfectly now and I am so happy. Thanks to Jimmy, Max King More

by Maxdking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Radwanski
January 06, 2019

Service Dakota Hampton was excellent to work with. I use to be part owner in a Ford Dealership so I have a very good understanding of how things work. My past More

by Nbp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Hampton
December 23, 2018

Service Department is a “Beating” Where do I begin? They never have a Loan Car; You can never get a “timely” appointment. It’s usually more convenient to let Park Place (Ft. Worth) han More

by Living-n-Oz
Recommend Dealer
No
Employees Worked With
Clueless
October 25, 2018

Service department Very Good customer service, The Price to repair is a little expensive Other then that employee was very nice and helpful. The overall vi More

by Mandah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Hampton
October 19, 2018

I’m outpriced. The people were all amazing. Brooke was prompt, and efficient, as well as super kind. Arthur was also super kind, and engaging. I was 20 min late for More

by Careghk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brooke, Arthur
September 06, 2018

G 550 service The service on my G550 was very professional. They kept me informed of the progress to solve the problem. Also I when I picked up my G Wagon it was t More

by Mygwagon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurthur Montoya
August 19, 2018

Maintenance Service Aldersons new Service Mgr Arthur Montoya, came out to personally introduce himself (impressive). I was only there maintenance service but he informed More

by Peggy A
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arthur Montoya
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