Mercedes-Benz of Midland - Service Center

The service was very professional. The problem was identified and repaired very quickly. The staff was very professiona and Aaron Wickander kept me appraised the every step of the repai The problem was identified and repaired very quickly. The staff was very professiona and Aaron Wickander kept me appraised the every step of the repair. I was kept in contact via phone and email so that I knew what was going on at all times. I felt like they are rally interested in me and my car, thanI was a valued client. That goes a long way with me. The only thing that kept this from being the perfect job was the tire pressures were se to 30psi al around and the 20" tires needed 39/47psi. I ended up stopping to correct the pressure. A minor, but slightly annoying issue. The whole experience was very positive and as I have an extended warranty, I feel very comfortable having Alderson take care of my vehicle should any further issues arise. I will certainly recommend Anderson and Aaron in the future. Thanks for taking excellent care of me and my car. More

Great Service! Dakota Hampton did a great job of communicating with us. Everything was completed on time and at the amount quoted. Refreshing when it comes to dealin Dakota Hampton did a great job of communicating with us. Everything was completed on time and at the amount quoted. Refreshing when it comes to dealing with auto service. More

Treated like VIPs Aaron Wickander gave us his constant attention and continuous updates while we had the car serviced and were out and about in the courtesy car. THIS i Aaron Wickander gave us his constant attention and continuous updates while we had the car serviced and were out and about in the courtesy car. THIS is why we choose to have a Mercedes and THIS dealership is one of the best in Texas! More

fast, very professional. As usual Dakota took great care of me and the service needs. I was called a part had come in that was discovered when I was having service A. I call As usual Dakota took great care of me and the service needs. I was called a part had come in that was discovered when I was having service A. I called to see when I could take the car in to have the part installed. The young lady I spoke to was so friendly and arranged for me to go in and have the part installed. Installation took a very short time and as usual Dakota had the car washed and cleaned on the inside. I left a very happy camper. Rusty Freeman More

E-350 "B" Service I recently took my Mercedes E-350 into Alderson for its "B" Service. Aaron Wicklander was my Service Advisor and handled the entire process for me mak I recently took my Mercedes E-350 into Alderson for its "B" Service. Aaron Wicklander was my Service Advisor and handled the entire process for me making me feel like I was a valued customer. He represented his Company and the Mercedes product line extremely well. More

Easy to drop and pick up Aaron Wickander made dropping and picking up my car for routine tire replacement easy. He keep me informed of when my car was ready and of course the Aaron Wickander made dropping and picking up my car for routine tire replacement easy. He keep me informed of when my car was ready and of course the complimentary car wash. More

Brought my used car to get a checkup. Excellent service. Understanding and patient. Good techs. Good service managers and employees that handle customers. Also, spoke with some parts depar Excellent service. Understanding and patient. Good techs. Good service managers and employees that handle customers. Also, spoke with some parts department employees and they checked in all my requests. More

In for service My engine light came on, so I took my car in to have the issue addressed. The service ran close to when I needed to be somewhere, so Dakota Hampton wa My engine light came on, so I took my car in to have the issue addressed. The service ran close to when I needed to be somewhere, so Dakota Hampton was kind enough to work with me and deliver my car to me. They take good care of you at this dealership. I would recommend using them. More

Fast service I was in and out within a couple of hours. New tires and alignment. And I just walked in. No appointment . They got my GL450 right in and had a loaner I was in and out within a couple of hours. New tires and alignment. And I just walked in. No appointment . They got my GL450 right in and had a loaner car available More

Excellent Dakota Hampton provided an excellent service by being very knowledgeable about the maintenance required for my GL550 and patiently responding to all m Dakota Hampton provided an excellent service by being very knowledgeable about the maintenance required for my GL550 and patiently responding to all my questions and concerns. Great job!!! More