Mercedes-Benz of Morristown - Service Center

Always fantastic service! They always do a professional job, thorough and quick with courteous service. Alex Marshall never fails to review records on my car and suggest a trut They always do a professional job, thorough and quick with courteous service. Alex Marshall never fails to review records on my car and suggest a truthful repair when needed. The Loaner Department is also ready and helpful every time I need them. More

10k mile service Love, love, love this service Dept. So accessible, staff is very friendly, no appt necessary! Waiting room clean and open. Can’t say enough great t Love, love, love this service Dept. So accessible, staff is very friendly, no appt necessary! Waiting room clean and open. Can’t say enough great things bout this place! More

Good job Great job and Christopher was beyond expectations. He always follow up during the repair to give me the latest update . The only thing I don’t like th Great job and Christopher was beyond expectations. He always follow up during the repair to give me the latest update . The only thing I don’t like that the labor hours are double what it supposed to be based on other sites that shows how many hours do you need to repair your car for specific parts . Thank you Christopher and I really appreciate your help , your service was being beyond expectations. More

Regular service appointment I’ve been a satisfied customer for 35 years with Alex as my service manager. As usual, everything went smoothly, from loaner pickup to return at end o I’ve been a satisfied customer for 35 years with Alex as my service manager. As usual, everything went smoothly, from loaner pickup to return at end of service. Thank you for making so easy😊 More

Service is always excellent. My Service Advisor makes everything seem simple.Service with a smile.Service on time and no surprises.There’s always a loaner car readily available. My Service Advisor makes everything seem simple.Service with a smile.Service on time and no surprises.There’s always a loaner car readily available. More

Excellent experience overall. Overall excellent experience, prompt scheduling of service, thorough explanation of what needed to be done. Timely execution of service, prompt notifi Overall excellent experience, prompt scheduling of service, thorough explanation of what needed to be done. Timely execution of service, prompt notification of job completion. Courtesy loaner car provided. More

Great Service Advisor I would like to say couple words of appreciation for the service performed on my G63, and my special thanks to the one of their service advisor Christ I would like to say couple words of appreciation for the service performed on my G63, and my special thanks to the one of their service advisor Christopher Zielyk. Mr. Zielyk is very attentive, very informative, very confident professional. I feel extremely comfortable every time I bring my vehicle for the service and leave it with Christopher. He always discuss the planned scope of work, always communicates in regards of the work progress, and always informs when the job is done, what was done, what needs to be done if anything. He is the best service advisor in my experience, and I absolutely recommend him without any reservations. Thanks again. Sincerely, Steven. More

Problem after recall is fixed The service manager Nelson was very helpful when I met him regarding my car issue and did all his best to make me feel satisfied with the service , he The service manager Nelson was very helpful when I met him regarding my car issue and did all his best to make me feel satisfied with the service , he tried to isolate the issue to find the problem and overall I am very satisfied with his service . Thank you Nelson More

Great service Great service. Everything is done perfectly and on time. My vehicle was washed out upon completion of the service. Cristopher explained everything Great service. Everything is done perfectly and on time. My vehicle was washed out upon completion of the service. Cristopher explained everything very well. I would definitely recommend this service location. More

Check up on my car The best service department I’ve ever worked with. Willie Caldwell has gone above and beyond for me for 9 years!!! Always know what is going on and w The best service department I’ve ever worked with. Willie Caldwell has gone above and beyond for me for 9 years!!! Always know what is going on and what the cost will be More