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Mercedes-Benz of Morristown - Service Center

Morristown, NJ

4.8
314 Reviews

314 Reviews of Mercedes-Benz of Morristown - Service Center

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October 03, 2019

Willie at Morristown Mercedez service department has made sure that my service experience was nothing but amazing, he always assists if I have a concern More

by Susie
Recommend Dealer
Yes
Employees Worked With
Kaushal Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherif Elfatatry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Cohen, James Gatto
Oct 03, 2019 -

Mercedes-Benz of Morristown responded

Thank you for visiting with us. It is always pleasing when our customers elect to write a review so our future customers can see what we all about. Thank you! We appreciate your comments about our service advisor Willie Caldwell.

September 30, 2019

I've been a customer of Julio's for 18 years. I have come to expect the best care anytime I need service, and I am never disappointed.i appreciate the quality of service at Morristown. It has been consiste More

by Laineyg
Recommend Dealer
Yes
Employees Worked With
Julio Perera.....five stars
Oct 03, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206. Ask for Julio Pereira for all of your Mercedes-Benz or Sprinter service needs!

September 20, 2019

Great detailing service Wonderful job and very convenient! Picks up car , loaner provided and picked up at home Phone calls made with updates which was very helpful too More

by BC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Mercedes-Benz of Morristown responded

Thank you for visiting with us. It is always pleasing when our customers elect to write a review so our future customers can see what we all about. Thank you! We appreciate your comments about our convenience and customer service.

September 16, 2019

Always fantastic service! They always do a professional job, thorough and quick with courteous service. Alex Marshall never fails to review records on my car and suggest a trut More

by Calderone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
Sep 20, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

September 14, 2019

10k mile service Love, love, love this service Dept. So accessible, staff is very friendly, no appt necessary! Waiting room clean and open. Can’t say enough great t More

by Erin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Sep 16, 2019 -

Mercedes-Benz of Morristown responded

It is always pleasing when our customers elect to write a review so our future customers can see what we all about. Thank you for choosing Mercedes-Benz of Morristown and thank you for your recommendation! We appreciate your comments about our first class Service Department. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

September 12, 2019

Good job Great job and Christopher was beyond expectations. He always follow up during the repair to give me the latest update . The only thing I don’t like th More

by Willieken5590
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
Sep 20, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

September 09, 2019

Regular service appointment I’ve been a satisfied customer for 35 years with Alex as my service manager. As usual, everything went smoothly, from loaner pickup to return at end o More

by Linnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Gatto
Sep 11, 2019 -

Mercedes-Benz of Morristown responded

Thank you for being a client of Mercedes-Benz of Morristown for 35 years! It is always pleasing when our customers elect to write a review so our future customers can see what we all about. Thank you! We appreciate your comments about your service advisor Alex.

August 30, 2019

Service is always excellent. My Service Advisor makes everything seem simple.Service with a smile.Service on time and no surprises.There’s always a loaner car readily available. More

by MYMBS550C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

August 16, 2019

Excellent experience overall. Overall excellent experience, prompt scheduling of service, thorough explanation of what needed to be done. Timely execution of service, prompt notifi More

by smikulski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
Aug 19, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

July 27, 2019

Great Service Advisor I would like to say couple words of appreciation for the service performed on my G63, and my special thanks to the one of their service advisor Christ More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Zielyk
Aug 03, 2019 -

Mercedes-Benz of Morristown responded

We couldn't agree more. Chris is an outstanding team member and an asset to our organization. Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206. Be sure to ask for Chris!

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