Mercedes-Benz of Naperville - Service Center

Good service and quick taking care of the maintenance, although the finish time was little later than originally informed. I was able to have a loaner car to go which is a great service. although the finish time was little later than originally informed. I was able to have a loaner car to go which is a great service. More

The Dealership has been very good in taking personal care of clients and although many other dealerships are available I will still prefer to Naperville for both buying and service, of clients and although many other dealerships are available I will still prefer to Naperville for both buying and service, More

Service id done very professionally and communication was timely. Have visited this service center previously. timely. Have visited this service center previously. More

I like the overall service here. Frank is always pleasant to interact with when I have any service issues. Frank is always pleasant to interact with when I have any service issues. More

My experience with MB of Naperville has been nothing short of awesome! Nick is wonderful. The staff is polite, kind, friendly, yet professional. I plan to continue using them for my repair and possible short of awesome! Nick is wonderful. The staff is polite, kind, friendly, yet professional. I plan to continue using them for my repair and possible purchase needs, going forward!!! Thank You! More

I have been with this dealership for 25 +years and really love both the sales and service depts. but this time there was a service glitch- too many cars in for service on the day of my appt., so my car had t love both the sales and service depts. but this time there was a service glitch- too many cars in for service on the day of my appt., so my car had to spend overnight and have the service the next day, Fortunately , I had a loaner so was not too inconvenienced and this is the very first time that has ever happened! More

Prompt and courteous service. My Rep Adam, as well as other reps (Kevin) I have dealt with are very detailed in explaining my situation, keeping me updated. Pleasant and great to My Rep Adam, as well as other reps (Kevin) I have dealt with are very detailed in explaining my situation, keeping me updated. Pleasant and great to deal with. More

My service advisor, Adam, was very efficient and open in describing what was being done and when the repairs would be complete. describing what was being done and when the repairs would be complete. More

Frank, service advisor, was very thorough and pleasant to work with. Loaner vehicle during service was appreciated. work with. Loaner vehicle during service was appreciated. More

Great service. Easy to set up appointments, and service advisors are courteous and not pushy. Easy to set up appointments, and service advisors are courteous and not pushy. More