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Mercedes-Benz of Naperville - Service Center

Naperville, IL

4.6
234 Reviews

234 Reviews of Mercedes-Benz of Naperville - Service Center

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July 12, 2022

Courteous, considerate, timely, knowledgeable, Wonderful service department. Clean, well maintained facility. Thank you for a job well done More

by Frannk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie received initial call and set up appointment and was very helpful, Frank in the service department was AWESOME
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Jul 14, 2022 -

Mercedes-Benz of Naperville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

July 11, 2022

Kevin is hands down the best service representative any customer could have the pleasure of working with. He is a true asset to MB. More

by Sulli34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jul 14, 2022 -

Mercedes-Benz of Naperville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naperville!

July 11, 2022

Courteous, as always with Merceds Benz. Even without an appointment service was exemplary. Our GLK👍 More

by joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wildeveld, Tim Burns
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Jul 14, 2022 -

Mercedes-Benz of Naperville responded

Hello Joyce, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 08, 2022

My service coordinator, Frank Amanti, is the reason I keep going back to Mercedes Naperville. The best customer service! More

by mgeorges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Amanti
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Jul 10, 2022 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 01, 2022

They are always professional, courteous and are willing to go above and beyond with excellent customer service. More

by Mschoen25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Joe Labit
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Jul 04, 2022 -

Mercedes-Benz of Naperville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2022

Basic customer service compared to what I am used to with Autohaus in Northbrook and Mercedes-Benz of Elmbrook. More

by Ruby Pittman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jun 27, 2022 -

Mercedes-Benz of Naperville responded

Hi Ruby, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 17, 2022

Nick S is a great rep and kept me informed. He outlined and explained the charges of my service. I had questions about swapping winter for summer tires and he let me know that the dealership w More

by vberk5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick S
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Jun 20, 2022 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 13, 2022

Exceptional customer service. The loaner car was clean. I will take my GLC 300 there for every service issue! More

by jolietjoan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember the names. Sorry
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Jun 14, 2022 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2022

Great customer service and quick service as well…. Very satisfied with the work done … I would definitely recommend them. More

by scadenas2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erich
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Jun 13, 2022 -

Mercedes-Benz of Naperville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 03, 2022

always great service Adam was on top of everything got us in and out within a few hrs More

by kcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Dellert
Report | Print
Jun 05, 2022 -

Mercedes-Benz of Naperville responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

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