Mercedes-Benz of Naperville - Service Center

Dante greeted me quickly, explained the service and future services. Place is clean. Did the service on time. future services. Place is clean. Did the service on time. More

Drove 1 hour to drop off car. Drove 1 hour back. Received call from dealer 2 hours later that they did not have parts for scheduled service and that I needed to pick up vehicle. D Drove 1 hour back. Received call from dealer 2 hours later that they did not have parts for scheduled service and that I needed to pick up vehicle. Drove 1 hour back to pick up car. Gas for my car and loaner plus 1/2 day wasted. Not a very impressive service experience. More

Adam Dellert who Service is so nice and Doesn't Add any services that are not yet needed. Friendly and Very trustworthy, I'll be back again! Suggestion: the maintenance Time of the Car Can be shortened as services that are not yet needed. Friendly and Very trustworthy, I'll be back again! Suggestion: the maintenance Time of the Car Can be shortened as much as possible. Thank you! Hunter More

Very trustworthy they never try to take advantage of you! The quality of their work is very high The quality of their work is very high More

Friendly, honest service department that is truly helpful and doesn’t add on services that are not yet needed. Will continue to bring my business here. and doesn’t add on services that are not yet needed. Will continue to bring my business here. More

I worked with Kevin Vosburgh to schedule a service appointment. Kevin was extremely professional from start to finish. He made my experience very smooth and seamless. My vehicle was in and out with appointment. Kevin was extremely professional from start to finish. He made my experience very smooth and seamless. My vehicle was in and out without a glitch. Great job Kevin and the whole service team! More

Went for radio. problem. Was there all day from 730 am .Not fixed. Have to go back next week problem. Was there all day from 730 am .Not fixed. Have to go back next week More

Rich Service Manager is the best. Always follows through on my requests. Needed new tires, Rich researched the best tire for my particular situation at the best price. Extra request Always follows through on my requests. Needed new tires, Rich researched the best tire for my particular situation at the best price. Extra request for wheel maintenance was also completed. More

Excelente servicio, como no hablo ingles, llegue con algo de incertidumbre por esto, y me fue muy bien, el asesor muy amable y me explico todo a detalle. de incertidumbre por esto, y me fue muy bien, el asesor muy amable y me explico todo a detalle. More

Very professional staff and honest mechanics. Sales people always welcoming and follow up on questions immediate. Sales people always welcoming and follow up on questions immediate. More