Mercedes-Benz of Naperville - Service Center

No waste time, very polite staff and comfortable place. Very complete report about diagnostic problems of te vehicle. Very complete report about diagnostic problems of te vehicle. More

Dealership did great job communicating and get work done in timely fashion. Nick the service tech I dealt with went above and beyond to help ease the process. in timely fashion. Nick the service tech I dealt with went above and beyond to help ease the process. More

Good customer service never have a problem with this here. Quick on service and explaining the work here. Quick on service and explaining the work More

My Service Rep. Is always finding way to save me money on repairs or parts. Always gives Excellent Service and I really Appreciate him. Thank you Rich Wildeveld. Nap Is always finding way to save me money on repairs or parts. Always gives Excellent Service and I really Appreciate him. Thank you Rich Wildeveld. Naperville Mercedes Benz the best at what they do. More

Mercedes-Benz is the most professional dealership I've dealt with. My service advisor is the best and since I live a distance from the dealership, he always strives to ensure that I get everything done to dealt with. My service advisor is the best and since I live a distance from the dealership, he always strives to ensure that I get everything done together to minimize my visits. The dealership is spotless, and my C-300 is always immaculate when I pick it up. Richard gets a 10/10 in my book. More

Mercedes Benz of Naperville is an outstanding dealership. The service department is first class and our representative, Kevin, has always proven to be professional while making us feel like we had a friend The service department is first class and our representative, Kevin, has always proven to be professional while making us feel like we had a friend taking care of us. More

Scheduled appointment to fix two recalls on my car. Both issues were repaired and replaced both batteries in my vehicle. Service depart was very accommodating and completed he work in a timely fashion. Both issues were repaired and replaced both batteries in my vehicle. Service depart was very accommodating and completed he work in a timely fashion. I would return to this dealership in the future. Thank you Deb More

Guy didn’t give follow up on my vehicle when I went pick up after service up after service More

Have GL450 visiting family in Naperville from out of state. Trailer plug was not working. Nick was able to get car in right away and provided top notch service. Found problem quickly and noted other state. Trailer plug was not working. Nick was able to get car in right away and provided top notch service. Found problem quickly and noted other service areas requiring attention. I had a great experience and really appreciate the great service from Nick Scumaci, Assistant Customer Care Manager. Great work to you and the team! More

Adam is customer focused and very good to work with! He is respectful and professional! He is respectful and professional! More