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Mercedes-Benz of Naperville - Service Center

Naperville, IL

4.6
234 Reviews

234 Reviews of Mercedes-Benz of Naperville - Service Center

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January 07, 2012

I have had the servicing on my cars handled well for years by Don Pagano at Mercedes Benz of Naperville. He has always been attentive, knowledgeable, and ready to schedule an appointment for me even on More

by Ken Koranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pagano
July 06, 2011

I have only needed service/maintenance on my 2004 E Series 3 or 4 times, but at each visit I was treated with respect, explained the best service options, done in a timely manner, and confident that my More

by jyoungfolk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kukulka/Phil
October 14, 2010

After having only BMW's for the last couple years, I was worried about having a Mercedes and dealing with a new service department at a dealership we have never been too. During our first visit, the ass More

by vetofunk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed in the Service Department
July 14, 2009

Negative service review for Mercedes-Benz of Naperville. Since I usually do not have the time to write feedback, I will normally just take my business elsewhere if I still have issues after repeated attempt More

by MB owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle
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