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Mercedes-Benz of Naperville - Service Center

Naperville, IL

4.6
234 Reviews

234 Reviews of Mercedes-Benz of Naperville - Service Center

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July 14, 2023

Adam Dellert is an attentive service advisor; helpful; patient and make one feel is important and the only customer with whom he is dealing. More

by dpriggle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Dellert
Jul 19, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 13, 2023

Best MB service and dealership in Chicagoland! Clean showroom. Service is efficient and staff are very knowledgeable. More

by saslaybough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 17, 2023 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 11, 2023

Service here is always top-notch. My Service Advisor Rich always takes good care of care of me and my Mercedes. Wouldn't think of going any other place for service. I'm always 100% ha More

by sandyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wildeveld, Chris Samuels
Jul 15, 2023 -

Mercedes-Benz of Naperville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 10, 2023

Kevin was very helpful made me feel very comfortable about leaving my car the pricing they were charging me for the work and willing to look for any discounts that he could find for me More

by audreypeete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 13, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 02, 2023

The customer service was excellent & the mechanical service as well. This dealership is highly recommended! More

by ozoneghost1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Amanti
Jul 06, 2023 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Naperville and we hope to be of service again in the future.

June 29, 2023

Great service - prompt efficient friendly. Offered me a Lyft ride to and from downtown Naperville so I could shop and have lunch instead of sitting in the waiting room. More

by Gabby
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Wildeveld
Jul 03, 2023 -

Mercedes-Benz of Naperville responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 28, 2023

Everything was done as promised and was done on time. Adam the service adviser, who I have used for 4 years is excellent. More

by William
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Dellert
Jul 03, 2023 -

Mercedes-Benz of Naperville responded

Hi William, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 23, 2023

Efficient and professional. New customer, so my buying and 1st service experience have been very positive. More

by Ems
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don't know
Jun 26, 2023 -

Mercedes-Benz of Naperville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 22, 2023

Honest and upfront no surprise add on. always have service done at MB Naperville last 20 years. More

by tri381
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
na
Jun 26, 2023 -

Mercedes-Benz of Naperville responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Naperville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care! Drive safe, and we'll see you on the road.

June 19, 2023

I travel from Bloomington to get my cars serviced at this dealership because I trust their diagnosis and know that they have state of the art equipment to insure that repairs are performed correctly and More

by jg.grintech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Amato
Jun 22, 2023 -

Mercedes-Benz of Naperville responded

We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

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