Mercedes-Benz of Naperville - Service Center

Extremely professional and personable experience provided by the Customer Care Consultant. Service was timely and well done. by the Customer Care Consultant. Service was timely and well done. More

The dealer completed the recall on time. The advisor was friendly and kept me informed. I was delighted. The advisor was friendly and kept me informed. I was delighted. More

Scheduled my appt by phone and was able to get the time I wanted. When I showed up at the dealership I was met as I pulled into the service bay. Paperwork took a few minutes and car was taken away for servic wanted. When I showed up at the dealership I was met as I pulled into the service bay. Paperwork took a few minutes and car was taken away for service. Service was completed on time. More

I love the dealership, the salesman’s, the people that service your car or informative, courteous, and very helpful service your car or informative, courteous, and very helpful More

The service people are always very responsive and are good at listening. Every time I bring my car in it’s always in better condition when I leave. good at listening. Every time I bring my car in it’s always in better condition when I leave. More

Always a pleasant experience, our service writer Rich Wildeveld is an employee to be proud of. Always goes the extra mile to make sure my wife’s car is safe and ready for the miles ahead. Wildeveld is an employee to be proud of. Always goes the extra mile to make sure my wife’s car is safe and ready for the miles ahead. More

Frank was amazing with my service. Knowledgeable and kind. He listened to my needs and was able to expedite my time there so I would make it to my meeting. First class! Thank you! Knowledgeable and kind. He listened to my needs and was able to expedite my time there so I would make it to my meeting. First class! Thank you! More

Kevin was able to take care of all my concerns on my 2015 C300. Great customer service. C300. Great customer service. More

My service advisor, Kevin Vosburgh, is always ready to help with any issues I may be having with my GLC300. There aren't many issues with the car but Kevin goes out of his way to make sure everything is t help with any issues I may be having with my GLC300. There aren't many issues with the car but Kevin goes out of his way to make sure everything is taken care of properly! More

The service adviser was a little greedy about the money. because the insurance was paying for the damage. because the insurance was paying for the damage. More