Mercedes-Benz of North Orlando - Service Center

Tom Welch , the Sprinter service manager consistently exceeds my highest expectations. In spite of heavy workload he has always arranged for same day service. exceeds my highest expectations. In spite of heavy workload he has always arranged for same day service. More

Friendly employees! You can never get anyone to answer the phone! They tell you to call the main number and you can never get anyone to help you. So I had to go in per You can never get anyone to answer the phone! They tell you to call the main number and you can never get anyone to help you. So I had to go in person to schedule service. A real pain! More

They found a door issue that had been missed at another dealership last year when taking it in for service . dealership last year when taking it in for service . More

Anderson De Leon is a fantastic service advisor. Very efficient & professional. Friendly and comfortable dealership Very efficient & professional. Friendly and comfortable dealership More

Cristal is the best I will not go anywhere else for service . Thank you for the care service . Thank you for the care More

I bring my car in for a “ missing air pressure censor “ I arrived 11:30 a.m. , signed the paper work, agreed to pay $285.00 for diagnosis. The supervisor said he will call me, at 14:30 p.m. I returned, I arrived 11:30 a.m. , signed the paper work, agreed to pay $285.00 for diagnosis. The supervisor said he will call me, at 14:30 p.m. I returned, he said will take about an hour more, I left, called back at 17: p.m.without an answer. This is a real negligence and unacceptable. More

Very professional! I had a much better experience here than I’ve ever had at Mercedes Benz South Orlando. I had a much better experience here than I’ve ever had at Mercedes Benz South Orlando. More

krystal was excellent-- She provides the BEST service ever!!- She kept me informed during the whole service process.. ever!!- She kept me informed during the whole service process.. More

This dealership is very professional, the level of service is way above any I have experienced elsewhere. Based on the service our current Mercedes is our first (Cadillacs before) it won’t be our service is way above any I have experienced elsewhere. Based on the service our current Mercedes is our first (Cadillacs before) it won’t be our last! More

Ryan and Adam did a super job helping us during the selection process of our new GLC 300 selection process of our new GLC 300 More