Mercedes-Benz of North Orlando - Service Center

This dealership is the furthest away from me, but the one closer to me has treated me horribly so it’s worth the drive. I’ve been to MB N Orlando twice and my service advisor is Brittney. She gave me options closer to me has treated me horribly so it’s worth the drive. I’ve been to MB N Orlando twice and my service advisor is Brittney. She gave me options, didn’t pressure me when I declined extra services, and worked with me to find an appointment where a loaner car would be available so I could leave my car for several days to have the sunroof repaired. I really appreciate everyone being so kind. More

Excellent service. Tom Welch was very courteous and helpful during our visit. He answered all of our questions and gave us a much better orientation to the vehicle than Tom Welch was very courteous and helpful during our visit. He answered all of our questions and gave us a much better orientation to the vehicle than we had previously received. More

Prompt and courteous response to roadside assistance request. Knowledgeable & experienced tech assistance & resolution. Easy access to my location request. Knowledgeable & experienced tech assistance & resolution. Easy access to my location More

The people, the service. .the efficiency...the cleanliness....I could not ask for a better experience!! .the efficiency...the cleanliness....I could not ask for a better experience!! More

Mercedes Benz of North Orlando provides superior service. The staff is friendly and our service manager Tom Welch is excellent. We always have great experiences with this dealership! The staff is friendly and our service manager Tom Welch is excellent. We always have great experiences with this dealership! More

Hope did an amazing job in taking car of my vehicles problems and her follow up was superb. I am very happy with the service performed. problems and her follow up was superb. I am very happy with the service performed. More

Kumar was my service advisor. He provided exceptional service, very professional and very knowledgeable. Will definitely return and refer others. He provided exceptional service, very professional and very knowledgeable. Will definitely return and refer others. More

ALL STAFF is courteous and helpful. The dealership is always clean and parking is always available to me. The dealership is always clean and parking is always available to me. More

Great customer service! Communication is straightforward. No hidden charges. Everything is explained in detail. Reasonable wait time. Communication is straightforward. No hidden charges. Everything is explained in detail. Reasonable wait time. More