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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
800 Reviews

800 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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April 11, 2023

My experience was great, especially in means of communication; anytime I asked questions I was able to receive responses quickly. More

by KIRKGERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mykola (Nick) Peresunko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis
April 08, 2023

Mr. Scott Bateman, the agent whom I met, was extremely courteous, knowledgeable, and helpful. The work on my car was done at a reasonable speed with excellent workmanship and cleanliness. I will highly r More

by ISKANDERAMGAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
April 08, 2023

Caiya was very professional and kept me informed about how the work on my car was progressing and when the car would be ready to go. She made sure I knew about refreshments, met me at the door and escorte More

by LWRANSOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
April 07, 2023

Outstanding staff, service top notch and completed on time. Video produced of assessed concerns on vehicle. More

by mskates45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
April 07, 2023

Orange County Mercedes-Benz is a new in the area is convenient for me to go for service More

by AmeliaAbbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman - service consultant
April 07, 2023

Scott B and the guys were very professional, kind and attentive. I appreciate the video showing the work done on my car. More

by OPAL474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johney
April 07, 2023

I was having issues with my car and I paid to get it diagnosed but still had the same issue. Frank took over my account and got it all taken care of. More

by YAKESHIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
April 07, 2023

Great service. Great Customer service. Only come to this dealership when I need service because there are none in NC where I live and I visit NY a few times a year. More

by PAMELAROSELEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

Will like to add that my experience with the performance that the technician done on my vehicle was EXCELLENT and completed in timely fashion More

by GERARD.WILSON45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
April 01, 2023

Very holistic service starting with Frankie ! Everyone is very helpful and cordial . It toke a long Time but the end result was excellent ! More

by dtwc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
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