Mercedes-Benz of Pembroke Pines - Service Center

Stephen Hall is my Service Center Representative. He coordinated a rideshare appointment to retrieve my GLE when ready. He is patient with my questions and knowledgeable in his answers. He coordinated a rideshare appointment to retrieve my GLE when ready. He is patient with my questions and knowledgeable in his answers. More

Took my vehicle in on April 25 because anti-theft activated message came on after changing ignition. No one called me to give me any feedback even though I left several messages. Finally, on May 12 s activated message came on after changing ignition. No one called me to give me any feedback even though I left several messages. Finally, on May 12 someone answered and said the vehicle is ready. Picked up the vehicle. Message is still on. Frustrated with this Mercedes. Will find another dealer. More

The dealer is great, service department is easy to work with Rey Hernandez my services advisor is the best very understanding to my car needs A+ with Rey Hernandez my services advisor is the best very understanding to my car needs A+ More

Good place. All clean. Respectfully treated by the service assistance. Water and coffee available anf lift available too All clean. Respectfully treated by the service assistance. Water and coffee available anf lift available too More

Always good service. my service adviser is very good. Had to wait a little long but the car came back clean and ready to go. my service adviser is very good. Had to wait a little long but the car came back clean and ready to go. More

Had my car for a month! !!...and still was not in a rush to get it back to me. I went to the top with complaint, Nobody cares!!!... This was my worst experience with a dealer !!...and still was not in a rush to get it back to me. I went to the top with complaint, Nobody cares!!!... This was my worst experience with a dealer service department in my 55 years of life. They really lived up to the bad perception everyone has for CAR DEALERS. I live closer to Mercedes-Benz of Pembroke Pines, but I am going all the way to Coral Gables to get service now. Shame!!! More

Excellent service combined with promptness. Professional customer service, a detailed explanation of the work performed. Professional customer service, a detailed explanation of the work performed. More

Members are very responsible, helpful and knowledgeable. Great service. Definitely recommend this dealer members to others. Great service. Definitely recommend this dealer members to others. More

Every time I visit this dealership I get the sensation I am number one customer. All from this place is professionalism and courtesy. I highly recommend visting Mercedes Benz from Pembroke Pines am number one customer. All from this place is professionalism and courtesy. I highly recommend visting Mercedes Benz from Pembroke Pines More

The service center is very clean and professional. However, the center needs to be expanded in order to handle the amount of traffic that goes through there daily. However, the center needs to be expanded in order to handle the amount of traffic that goes through there daily. More